TP-Link ADSL Modem Issue, Requesting Any Tips

[Chao Lao Beach]

4 port modem

3BB

The damn thing just stopped sending a signal via a cable, wi-fi is still ok.

Any tip son where to start to trouble shoot this?

[astral]

Is the light on where the cable is plugged in?

Have you tried another cable?

[NanLaew]

Turn off and on. OK now?

If not, press reset. OK now?

If not, take it to 3BB and they will test it for you.

[TwentyBaht]

Had same issue with TP-Link ADSL router. Reflashed the backup file. And, then everything okay.

[Langsuan Man]

Unless you bought it, it belongs to 3BBB, take it back and have them give you a new one (pre set to your user name and password)

[rawhod]

Mine has the opposite problem...

Signal via cable is OK, but the WiFi is not sending.

Any ideas please.

[Chao Lao Beach]

Hi Folks, thanks for the input. With 3BB you have no option now but to buy the router I declined to buy theirs as the wi-fi is very weak hence one with a stronger wi-fi.

Tried 3 cables that have a history of working ok. When plugged into the comp, it has a light on for 5 secs then it flashes off one and repeats.

Had same issue with TP-Link ADSL router. Reflashed the backup file. And, then everything okay.

How do you do that?

[Langsuan Man]

Hi Folks, thanks for the input. With 3BB you have no option now but to buy the router I declined to buy theirs as the wi-fi is very weak hence one with a stronger wi-fi.

Tried 3 cables that have a history of working ok. When plugged into the comp, it has a light on for 5 secs then it flashes off one and repeats.

Had same issue with TP-Link ADSL router. Reflashed the backup file. And, then everything okay.

How do you do that?

Thanks for the info, one more reason to never go back to 3BB

[TwentyBaht]

How do you do that?

Install and configure a router to a working condition. Then, a backup file of this configuration can be downloaded from the router. If problems later, reload (flash) the backup file back into the router.

Seems, sometimes, a router file can get corrupted. And, I've had to reflash on a few occasions with TP-link routers. Sometimes, for same reason as your experienced.

If you have no backup file for your router, then the router must be factory reset. And, configured again to a working condition. Then, the backup file ......

3BB maybe best to sort this out for you. And, maybe they can show you how to download/reflash the backup file. Always good to have.

But, another possibility is the router ethernet port(s) might be defective. Again, 3BB could sort this out.

Cheers