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What Do I Tell The Shop


soap

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hello boys and girls.

i am still in the kindergarden stage with computers,any help appreciated but please no hi tec stuff i know i would grasp it'

i bought this computer over 4 years ago,i blew the hard disc about 2 years ago (lightining hit),replaced that, i used to have a t.o.t user name and password it was ok if you went on early morning,i only wanted to click onto a few web sites and read some emails.

but since ive found you lovely boys and girls and my daughter has started to use the internet to help with her homework (i cant help im stupid) i have in stalled the t.t+t max high speed internet .

i want to know what to tell the shop so he thinks i know what im talking about.

1) i think its got windows 98 installed(dont laugh) can i upgrade to something better

2)the arrow on the mouse sticks at times,i have to restart again

3)sometimes i get a messagefrom explorer telling me an error as occured

4)many times when i start up i have to activate desktop recovery.

5)the longer i stay on the computer i feel the more sluggish it goes.

any opinions valued, thanks

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