Credit card stolen...

[banagan]

I got my laptop and credit card stolen this morning. I only realized the card was gone this evening, so the bank is shut. Its a mastercard debit card... I'm not sure if she can use it without the pin? Or if she can just buy shit online.

My bank is Thanachart bank, and their site's not working... so I can't even get an emergency phone number to call.

I had a card stolen in Ireland years back and the credit card company covered it... I just hope if this toe rag has fleeced me Thai banks are the same.

Are banks open on Sunday?

[Mrjlh]

Make a police report and then try a branch at one of the major malls which should be open. Give it a try. They should also have a toll free number listed.

[Skeetjones]

Charges will work.

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[Tywais]

Found this at a couple of sites. Also can not contact their web site.

• Phone number

  +66 (0) 2655 9000

• +66 (0) 1770

• Fax number

  +66 (0) 2655 9001

[Tchooptip]

I copy paste all number only to reassure you LOL with only one you could have believed its anything called to night very important! Good luck

MasterCard Global Service™

In-Country Toll-Free Telephone Numbers

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Brazil 0800-891-3294 Philippines 1-800-1-111-0061

Cambodia 800-881-001 then

877-288-3891*

Poland 0-0800-111-1211

Canada 1-800-307-7309 Portugal 800-8-11-272

Cayman Islands 1-800-307-7309 Puerto Rico 1-800-307-7309

Chile 1230-020-2012 Russia 8-800-555-02-69

China 10-800-110-7309** Saba 1-800-307-7309

China 2 10-800-711-7309*** Saudi Arabia 800-844-9457

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Curacao 001-800-307-7309 St. Kitts-Nevis 1-800-307-7309

Cyprus 080-90569 Saipan (N.

Marianas)

1-800-307-7309

Czech Republic 800-142-494 San Marino 800-870-866

Denmark 8001-6098 Singapore 800-1100-113

Dominica 1-800-307-7309 South Africa 0800-990418

Dominican Republic 1-800-307-7309 Spain 900-97-1231

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France 0-800-90-1387 Switzerland 0800-89-7092 Germany 0800-819-1040 Taiwan 00801-10-3400

Greece 00-800-11-887-0303 Thailand 001-800-11-887-

0663

Grenada 1-800-307-7309 Trinidad and

Tobago

1-800-307-7309

Guam 1-800-307-7309 Turkey 00-800-13-887-0903

Guatemala 1-800 - 999-1480 Turks and Caicos 01-800-307-7309

Hong Kong 800-966677 UAE 800-0444-3895

Hungary 06800-12517 United Kingdom 0800-96-4767

India 000-800-100-1087 United States 1-800-307-7309

Indonesia 001803-1-887-0623 Vatican City State 800-870-866

Ireland 1-800-55-7378 Venezuela 0800-1-002902

Israel 180-941-8873 Vietnam 120-11576

Italy 800-870-866 Virgin Islands, 1-800-307-7309

Virgin Islands, U.S. 1-800-307-7309

Collect or Direct Dial 1-636-722-7111

* Caller dials access number, then keys the second number

** China Telecom South (CTS) for all provinces except those listed below.

*** China Netcom Group (CNG) : Beijing, Tianjin, Hebei, Shanxi, Neimenggu (Inner Mongolia), Liaoning, Jilin, Heilonhijang, Henan, &

Shandong

Telephone Numbers Subject To Change

[banagan]

I contacted mastercard and they said they'd fax the bank they also said that any any money stolen is usually covered by the bank.

I never made a police report... I was in a bike accident a while back here, and sitting around the police station for 3 days was more painful. But, maybe I should, in case the card's been used, then the bank may need it.

Thanks for the help

Edited March 22, 2014 by banagan

[NancyL]

I hope the OP acts quickly. I've heard several horror stories that lead me to believe the Thai banks don't "cover" losses due to theft of their credit cards the way the western banks do. Thus the advice not to have too much money in an account that can be accessed via a debit card or ATM card.

[negreanu]

Its a debit card. They are not covered that well compared to the actual credit card variety.

Your best hope is to get a time and dated police report ASAP. You may then stand a chance for transactions after that time and date. Before that best of luck.

Edited March 23, 2014 by negreanu

[CharlieH]

If its a Thai bank, and its been used, you dont stand much chance, sorry for your predicament.

[seajae]

mate, its not good, banks here will not replace any money taken but you have no one to blame but yourself, letting your little head tell you what to do is not the best way to go in Thailand. Many years ago a mate arrived here for a holiday, got pissed and picked up a hooker. Woke up the next morning and had nothing, all his bags gone, wallet gone, passport gone, he was left with absolutely zilch, trouble is he still thinks with his little head. Some people never learn.......

[krisb]

Yep debit cards can be used without pin if they have the pay pass chip. Having your account online is good. Least then you can transfer the funds.

Having strangers in your house is silly but you probably know that already.

[thailandbeachisland]

Of course they can us it without pin offline as well as online.

[peterb17]

Hope you have no problems- change banks - a friend was pickpocketed last year- KBank has 24 hour service centre and specific number for English- card was cancelled within minutes.

Much better to book into an hotel - sound advice from another member- not a good idea to have strangers in your own place.

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[choochoo]

Hope you have no problems- change banks - a friend was pickpocketed last year- KBank has 24 hour service centre and specific number for English- card was cancelled within minutes.

Much better to book into an hotel - sound advice from another member- not a good idea to have strangers in your own place.

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you have to admit a short-time hotel is so un-romantic................lol.

[peterb17]

Hope you have no problems- change banks - a friend was pickpocketed last year- KBank has 24 hour service centre and specific number for English- card was cancelled within minutes.

Much better to book into an hotel - sound advice from another member- not a good idea to have strangers in your own place.

Sent from my iPad using Thaivisa Connect Thailand

you have to admit a short-time hotel is so un-romantic................lol.

Well of I may be wrong, but have a suspicion the OP had not been preparing a fabulous candle lit dinner for his friend. Have never been in a short time hotel, would the Hilton, Sheraton etc not let you book in for the evening- a suite, Champagne, room service etc can be quite romantic?

[choochoo]

lighten up-if op was your son i bet you die laughing!!!!!!!!!!!!!!!!!!!

[thailiketoo]

lighten up-if op was your son i bet you die laughing!!!!!!!!!!!!!!!!!!!

No not at all. But maybe I'm out of it. What say you other guys? Do you think it's funny when a man gets his money stolen in Thailand?

[samran]

I hope the OP acts quickly. I've heard several horror stories that lead me to believe the Thai banks don't "cover" losses due to theft of their credit cards the way the western banks do. Thus the advice not to have too much money in an account that can be accessed via a debit card or ATM card.

Not always.

Middle of last year Amex contacted me notifying me of 35 suspicious transactions which had occurred over night. My card had been skimmed and I was reimbursed in 24 hrs.

[banagan]

Quite surprised by some of the nasty comments... was it a dumb move? ye, only human, had a few beers on me and met a cute Thai Chic... it happens.

The banks website was broken, so I wasn't able to check my account or even find a phone number in time... I eventually rang mastercard in the States who said they'd fax the bank... so, the speed at which things happen here, it was too late.

Found out today that she emptied my account... how exactly can she withdraw cash without a pin number, isn't that the whole point of an atm/chip and pin card?

Made a police report today, 4 hours it took and still not finished! Will talk to the bank tomorrow, I hope you guys are wrong and the money that was stolen is reembursed... if that's not the case then you're moenys just not safe in Thai Banks... I'm sure cards get stolen here all the time.

Anyway, lesson learned.

[bonobo]

A number of comments have been deleted. If you do not have anything concrete to contribute and only have so-called jokes that contravene ThaiVisa posting rules about discriminatory and insulting posts, then do not bother to post.

[seajae]

you cant take out money from a teller machine without a pin number so something is not right here. There is no way to withdraw cash at all, she woudnt even be able to get a balance to find out how much there was. To use it online you need the secure password on chipped cards, a signature is the only other option but a farang name and a thai signing would make it hard as well. You will have to wait for the place where it was withdrawn and how it was done to get any answers, the bank should be abl;e to do it pretty quick. Doesnt make sense at all unless you had the code written down with the card.

[banagan]

you cant take out money from a teller machine without a pin number so something is not right here. There is no way to withdraw cash at all, she woudnt even be able to get a balance to find out how much there was. To use it online you need the secure password on chipped cards, a signature is the only other option but a farang name and a thai signing would make it hard as well. You will have to wait for the place where it was withdrawn and how it was done to get any answers, the bank should be abl;e to do it pretty quick. Doesnt make sense at all unless you had the code written down with the card.

That's the thing, I have no idea how she managed it. Will talk to the bank tomorrow, hopefully there's a good picture of her to give the police.

[choochoo]

Quite surprised by some of the nasty comments... was it a dumb move? ye, only human, had a few beers on me and met a cute Thai Chic... it happens.

The banks website was broken, so I wasn't able to check my account or even find a phone number in time... I eventually rang mastercard in the States who said they'd fax the bank... so, the speed at which things happen here, it was too late.

Found out today that she emptied my account... how exactly can she withdraw cash without a pin number, isn't that the whole point of an atm/chip and pin card?

Made a police report today, 4 hours it took and still not finished! Will talk to the bank tomorrow, I hope you guys are wrong and the money that was stolen is reembursed... if that's not the case then you're moenys just not safe in Thai Banks... I'm sure cards get stolen here all the time.

Anyway, lesson learned.

its possible you gave her the pin number. How many was a few beers. How could you not know your computer was missing? Were you passed out?

[NancyL]

She could have used it to make purchases. Clerks in the stores here often aren't very attentive about matching signatures on receipts with names/signatures on the card.

[taraen69]

Raunchy ladyboys

http://futanari.erolove.in/?personal-anne