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True 4G post pay sim

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True exchanged my 3G sim post-paid card for a 4G sim for free (in my iPhone 5 bought in HK) but it never connects to a 3G signal (even in super central places like SIAM PARAGON)....

the True shop at SIAM PARAGON is stumped.....anyone have the same problem?? I dont want to buy an iPhone 5S (since iPhone 6 is coming out in a few months)....

3G signal only works on 3G network

And 4g only on 4 g when signal is

AvAlible if not and you are in a 3G signal area only

Outside bit city , normally should switch over to 3G also with 4 g sim

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