White Christmas13 Posted January 14, 2015 Share Posted January 14, 2015 To come to the point right away My nephew has a Sony Vaio laptop OS windows 7 home premium 64 bit when he starts the computer it shows the start up logo then stops and just keeps repeating the logo and repeats and repeats but does not get any further then showing the logo I can not help him with that since I am a computer illiterate he does need the computer urgent for his studies while he is in uni Any advice how to overcome this problem and get his computer to start up again? Thanks in Advance Link to comment Share on other sites More sharing options...
Chicog Posted January 14, 2015 Share Posted January 14, 2015 Take it to a repair shop. 2 Link to comment Share on other sites More sharing options...
Mr Somtam Posted January 14, 2015 Share Posted January 14, 2015 Maybe the mainboard battery is empty, in a laptop those can be really hard to replace, soldering sometimes and opening a laptop can be a real m@@@@@f@@@@@r too... Take it to a repair shop if you don't know what you're doing... Link to comment Share on other sites More sharing options...
Jiu-Jitsu Posted January 14, 2015 Share Posted January 14, 2015 Does it start in Safe Mode? Link to comment Share on other sites More sharing options...
KhunBENQ Posted January 14, 2015 Share Posted January 14, 2015 (edited) Does the laptop have a DVD drive (hopefully)? Do you have the Win 7 Setup DVD (bootable)? If so, follow the instructions (Startup repair): What are the system recovery options in Windows? In the overview page you also find how to start in safe mode: Repair & recovery Edited January 14, 2015 by KhunBENQ Link to comment Share on other sites More sharing options...
White Christmas13 Posted January 14, 2015 Author Share Posted January 14, 2015 Thanks guys for your advice I managed to fix it without bringing it to the shop went in to recovery f10 and completely downloaded windows 7 again took a while but it's working OK now Cheers Link to comment Share on other sites More sharing options...
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