I have a Brother printer that is about one year old with external ink tanks.

Getting a message that the black ink tank is empty and won't print even when tank is full.

Tried the cleaning process with no good result.

Need a repair shop, preferably in south area of Phuket.

There was a good repair shop just north of the Chalong circle just before Villa Mart.

But, as often happens in Phuket, the shop has been torn down. No idea if or where it has moved.

Anybody know of a repair shop in the southern part of Phuket?

Thanks for suggestions.

Most if not all brother printers can be overidden by using a serious of button combinations google your model and i'm sure someone has the information to overide the said empty tank issue so good luck.

From here http://www.inkcloners.com/shopping_information/tips.php

BROTHER INK CARTRIDGES

Error Message: "Cartridge Empty"

Most Brother printers have an LED light sensor that checks whether the ink is full or not, a faulty system. If the beam of light bounces back, from the reflection of the ink in the cartridge, the machine assumes there is ink in the cartridge and continues to operate. If the light does not bounce back, the light passes through the cartridge and the machine assumes that the cartridge is empty and starts beeping empty. The solution is to cover the eyes that read the ink level.

• LC41 Cartridges-cover the front part of the cartridge("spine" looking part) with a small piece of black tape or black it out with a sharpie or permanent marker.
• LC51 Cartridges-cover the bottom part of the cartridge(square holed groove in the center) with a small piece of black tape or scotch tape and black it out with a sharpie or permanent marker.
• Toner Cartridges-cover the both sides where you notice a clear eye