The website for the Thai post seems to have been taken offline for 'song gran' with a 'splash page'.. thailandpost.co.th

But the track and trace system, at track.thailandpost.co.th which is linked into all manner of global tracking systems via an API has also been taken offline ??

Has someone really just pulled the plug on a global tracking integration, without considering what they are doing ???

That API integration is linked with 10s maybe 100s of external sites. All broken, because 'song gran' !!

Has someone really just pulled the plug

Yes.

And it has been announced (also here in TV) that the system is down for a certain time.

Maybe I find the thread.

Found:

http://www.thaivisa.com/forum/topic/813822-four-day-shutdown-for-thai-postal-service/

Edited April 12, 201511 yr by KhunBENQ

I don't think Thailand posts tracking being down would shutdown the worldwide system.

Just some error message for those trying to track shipments to and from Thailand I guess.

Just some error message for those trying to track shipments to and from Thailand I guess.

The Thai EMS tracking site is down but the International one is up and assume it handles Thailand tracking.

//edit - nope, the International tracking also doesn't work as it links to the Thai EMS site.

Please reenter the number as we can not integrate Thailand completely due to technical reasons.

try TRACK 17

All international tracking systems have to connect to the Thai database to track a Thai shipment. If the Thai database is down, as announced, they will also not be able to track Thai shipments.

A no brainer actually.

try TRACK 17

Same problem due to they all having to link into the Thai EMS database.

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I don't think Thailand posts tracking being down would shutdown the worldwide system.

really seems they pulled the plug on the whole integration.. try any global system that integrates https://www.packagetrackr.com/ etc..

I

They couldnt just have left the old system running until the new one was ready huh !!!

Really competent IT team..

Install the Thai Post Tracking App for your phone. This works well.

They couldnt just have left the old system running until the new one was ready huh !!!

Really competent IT team..

Get informed.

Its an announced/planned shutdown.

The world is not at its end.

http://www.thaivisa.com/forum/topic/813822-four-day-shutdown-for-thai-postal-service/

Install the Thai Post Tracking App for your phone. This works well.

Your sure ?? If they have pulled the API and database, I would assume the app is simply another access system / interface to the same data.

They couldnt just have left the old system running until the new one was ready huh !!!

Really competent IT team..

Get informed.

Its an announced/planned shutdown.

The world is not at its end.

http://www.thaivisa.com/forum/topic/813822-four-day-shutdown-for-thai-postal-service/

I have an amazon supply rep on the phone now.. has been for 45 mins.. he needs the supply information on packages sent from thailand via their distribution center in Kentucky..

taking a global tracker offline when not needed does effect global distribution.. the idea it may be down for a week is laughable.

Edited April 12, 201511 yr by LivinLOS

Install the Thai Post Tracking App for your phone. This works well.

Your sure ?? If they have pulled the API and database, I would assume the app is simply another access system / interface to the same data.

The only thing i can say: The app don't show any error messages. The last update i got was yesterday 03:34pm. Dispatch Si Racha Mail Center. Well, yesterday was the 11th....

But in this case it seems, i won't get the parcel before the 15th.

Edited April 12, 201511 yr by alocacoc

Farangs fault as the Thai postal system was designed off the Canadian model. Also farangs fault for sending mail. We go play water now like 4 yr old child.

And these people want to run a nuclear power station.

Good luck to people with important documents, perhaps Japan and Korea with blacklist Thai post and only accept private couriers.

They couldnt just have left the old system running until the new one was ready huh !!!

Really competent IT team..

Get informed.

Its an announced/planned shutdown.

The world is not at its end.

http://www.thaivisa.com/forum/topic/813822-four-day-shutdown-for-thai-postal-service/

I have an amazon supply rep on the phone now.. has been for 45 mins.. he needs the supply information on packages sent from thailand via their distribution center in Kentucky..

taking a global tracker offline when not needed does effect global distribution.. the idea it may be down for a week is laughable.

Why does "in transit" take 45 minutes to explain?

They couldnt just have left the old system running until the new one was ready huh !!!

Really competent IT team..

Get informed.

Its an announced/planned shutdown.

The world is not at its end.

http://www.thaivisa.com/forum/topic/813822-four-day-shutdown-for-thai-postal-service/

I have an amazon supply rep on the phone now.. has been for 45 mins.. he needs the supply information on packages sent from thailand via their distribution center in Kentucky..

taking a global tracker offline when not needed does effect global distribution.. the idea it may be down for a week is laughable.

Why does "in transit" take 45 minutes to explain?

Because missing packages which had tracking and are already sent now can not be proven where they are.. Or when they were signed for on deliveries already made.. Because proof of postage, proof of transit, estimated delivery times etc are all part of the distribution network..

Strangely enough some people in the real world expect a tracking system to, you know, show where things are at a given time. Downtime in live IT systems to turn one off and another on, is not how modern activities work.

I have one company based in the UK which provides a secure form of banking system to investors and financial services, you think they would accept the 'we need to migrate it so its down' ?? Who would do business with a company that cant keep its systems live ??

Up and running again.

http://track.thailandpost.com/tracking/default.aspx?lang=en

Sunrise also happened today.

My internet connection is also up again (power outage at ToT).

All good,

I am not exactly clear on what do you mean by saying "Up and running again."

I have my parcel sent to Thailand from Hong Kong on 10-Apr-2015.

According to Hongkong Post: "The item (RB123456789HK) left Hong Kong for its destination on 10-Apr-2015. Destination - Thailand"

Today I checked the http://track.thailandpost.com/tracking/result.aspx shows : " Item Not Found "

This is how its working...

I am not exactly clear on what do you mean by saying "Up and running again."

I have my parcel sent to Thailand from Hong Kong on 10-Apr-2015.

According to Hongkong Post: "The item (RB123456789HK) left Hong Kong for its destination on 10-Apr-2015. Destination - Thailand"

Today I checked the http://track.thailandpost.com/tracking/result.aspx shows : " Item Not Found "

This is how its working...

With the Thai Post Office not re-opening til the 16th, and the parcel having to clear customs before entering the postal system its not surprising there is no info yet.

I am not exactly clear on what do you mean by saying "Up and running again."

I have my parcel sent to Thailand from Hong Kong on 10-Apr-2015.

According to Hongkong Post: "The item (RB123456789HK) left Hong Kong for its destination on 10-Apr-2015. Destination - Thailand"

Today I checked the http://track.thailandpost.com/tracking/result.aspx shows : " Item Not Found "

This is how its working...

With the Thai Post Office not re-opening til the 16th, and the parcel having to clear customs before entering the postal system its not surprising there is no info yet.

So, it should state - Clearing Customs or whatever. But " Item Not Found " is the wrong answer.

Edited April 16, 201511 yr by MikeWill

I got my parcel from Europe today (Jomtien).

computer he got wet

Now I see that the tracking website is indeed working, even I didn't get my parcel yet.

I checked today and it said that my parcel is now at Laksi post center. Hopefully, I get it soon.

Actually, i can't complain about the Thai Post. In all the years, i sent and received many letters from overseas. Nothing has lost. Sometimes the delivery time was longer as expected. For really important documents i use FedEx.

I am too have a positive outlook on the Thai Post service, it's not expensive and reliable. I used it a lot over many years I am in Thailand.