I am starting a new topic here as I cannot find any threads specific to this.

I have a Z5 and it runs Asus Android 4.4.2

I keep reading that the new v 5 Lollipop is available for my Z5 and to wait for the OTA download to the phone to update. I have the settings made for this and anytime I do a check for updates I get nothing.

Has anyone updated their Z5 or Z2 recently?

Where is an Asus shop in Pattaya or Rayong that can do an update if it is truly available. I have read that Asus was struggling with this release as they were putting their mods in it and this was delayed.

Thanks for any replies

I also have a Zenphone-5 and have been anticipating this update. From what I understand, it was released in India and other parts of Asia several months ago and was announced for Thailand. Thus far, it has failed to appear.

According to several Zenphone specific forums, there were some major problems with the update and the Z-5 relating to battery depletion, heat and WiFi connectivity. Asus seems to be putting most of it's efforts into it's new line of phones and many suspect the updates for older phones have been shelved. I continue to get occasional firmware and system updates. Time will tell.

Edited September 2, 201511 yr by dddave

It's been available on Asus website for manual update for sometime. Not available OTA.

http://www.asus.com/Phone/ZenFone_5_A500KL/HelpDesk_Download/

I'm thinking if the OTA firmware update is not being sent out to everyone yet in my opinion they are not ready yet. Looking at the web site there is 31 various versions for the phones. I have one working phone and it runs good. I think I can wait if/when the OTA update is out there. I do not want to risk bricking the phone due to impatience.

Is Lollipop really a big improvement?

I concur with waiting for OTA. Not that much that I would ever use. Will probably upgrade phones when "M" hits the market.

the link below to a comparison: KitKat Vs. Lollipop.

http://www.techradar.com/news/software/operating-systems/android-lollipop-vs-android-kitkat-what-s-the-difference--1269350/2

Edited September 3, 201511 yr by dddave

How many OTA updates have you received for your Z5? My guess is zero. I used the manual update twice for bug-fixes to KK and it worked fine.

I do a manual check updates every couple of weeks and I think I have never received any fixes. But its possible I got one or two a year or so ago when the phone was new.

I still will wait for the official OTA update.

Check you have the latest update to KK. 11.4.6.97. If you dont have this you cant update to Lollipop.

My build number appears different than what you post. Is this an issue for the update?

According to Asus website having 11.4.6.97 installed is a prerequisite to updating to L.

As these updates to KK were not released OTA i dont think you will ever get L.

Thanks Surat04 for posting that specific upgrade info. I think there are enough pitfalls that I will leave my Z-5 as is on 4.4. I'm not a heavy app user and see no functional advantage to upgrading.

I am in the same boat as dddave. I have the LTE version phone and all is operating well for my needs. I am not opposed to doing a upgrade myself but the grey area of what specific firmware must be in the phone prior to install of version L scares me as I do not have the technical info to clearly state that these various versions include my specific phone.

I will continue to search a local Asus phone servicer that can positively do the update. I may have found a company in Rayong called Value that is listed as an authorised servicer