oldcarguy Posted October 12, 2016 Share Posted October 12, 2016 Hi we have a Dell Inspiron 15 computer that came with windows 10 , it had a password lock and the kid put the wrong one in too many times and its locked , There is nothing that needs to be saved on it , if it needs to be wiped clean , But is there a away to get past the password lock ? if not is there a way to get to System restore , or whatever they hide the backup system ? We do not have any other windows 10 machines if we needed to copy something thanks for your help in getting this back working Link to comment Share on other sites More sharing options...
KneeDeep Posted October 12, 2016 Share Posted October 12, 2016 http://www.howtogeek.com/222262/how-to-reset-your-forgotten-password-in-windows-10/ Link to comment Share on other sites More sharing options...
wpcoe Posted October 13, 2016 Share Posted October 13, 2016 Is the password in UEFI/BIOS or for Windows? Link to comment Share on other sites More sharing options...
oldcarguy Posted October 13, 2016 Author Share Posted October 13, 2016 14 hours ago, wpcoe said: Is the password in UEFI/BIOS or for Windows? How would I tell ? Windows loads up , then asks for password , but the wrong one has been put in too many times..... Link to comment Share on other sites More sharing options...
KneeDeep Posted October 13, 2016 Share Posted October 13, 2016 It's Windows. Just follow the instructions in my link. Usually happens when someone uses their local password instead of their Microsoft password or the other way around. Link to comment Share on other sites More sharing options...
oldcarguy Posted October 14, 2016 Author Share Posted October 14, 2016 I read the How to geek link , Create a New User to Save Account File but I do not have a Windows 10 CD or ISO is it saved on the HD somewhere , oops I cannot access the HD anyway....ummm Link to comment Share on other sites More sharing options...
thedemon Posted October 14, 2016 Share Posted October 14, 2016 Since there is nothing on the HDD you need to save it will be much easier to simply do a clean install of Win 10 and start afresh. You only need a USB drive and another PC with which to download Win 10. Follow the instructions here: https://www.microsoft.com/en-us/software-download/windows10 Link to comment Share on other sites More sharing options...
wpcoe Posted October 14, 2016 Share Posted October 14, 2016 9 hours ago, oldcarguy said: How would I tell ? Windows loads up , then asks for password , but the wrong one has been put in too many times..... 7 hours ago, KneeDeep said: It's Windows. Just follow the instructions in my link. Usually happens when someone uses their local password instead of their Microsoft password or the other way around. What KneeDeep said. I just wanted to eliminate the possibility of it being a BIOS password problem vs a Windows problem. If Windows even starts to load, then it's not a BIOS issue. Link to comment Share on other sites More sharing options...
lostinisaan Posted October 14, 2016 Share Posted October 14, 2016 (edited) OP did you not get the message? Easy and fast. You only need to burn a CD, then boot your system with the CD and delete your old passwords and create new ones. Edited October 14, 2016 by lostinisaan Link to comment Share on other sites More sharing options...
KneeDeep Posted October 14, 2016 Share Posted October 14, 2016 6 hours ago, oldcarguy said: I read the How to geek link , Create a New User to Save Account File but I do not have a Windows 10 CD or ISO is it saved on the HD somewhere , oops I cannot access the HD anyway....ummm Windows 10 English 32 bit Windows 10 English 64 bit Offline Windows Password & Registry Editor I haven't tested it on Windows 10, but it's another option. Link to comment Share on other sites More sharing options...
KneeDeep Posted October 14, 2016 Share Posted October 14, 2016 If it's a UK machine: Windows 10 English International 32 bit Windows 10 English International 64 bit Link to comment Share on other sites More sharing options...
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