NBTC calls firms in over refill card shortage 
By   USANEE MONGKOLPORN 
THE NATION  

 

BANGKOK: -- THE NATIONAL Broadcasting and Telecommunications Commission has called in all parties involved for a discussion today to seek a way out of the ongoing lack of Advanced Info Service (AIS) One-2-Call refill cards at 7-Eleven convenience stores.

 

The move follows a complaint submitted by a group of consumers that the shortage had caused inconvenience to users, NBTC secretary-general Takorn Tantasith said early this week.

The involved parties are AIS, CP All – the operator of 7-Eleven – and True Corp. CP All is part of the Charoen Pokphand group, which is the parent of True, while the latter is a major rival of AIS.

 

Full story: http://www.nationmultimedia.com/news/business/etc/30300033

 

 

-- © Copyright The Nation 2016-11-16

Perhaps they could also enquire as to why credit on 'pay as you go phones' has to expire after a certain period, rather than when it is used instead? The time given on phones should last for an indefinite period.

50 minutes ago, useronthenet said:

Perhaps they could also enquire as to why credit on 'pay as you go phones' has to expire after a certain period, rather than when it is used instead? The time given on phones should last for an indefinite period.

Why? Because you want to keep a number registered for free?

50 minutes ago, useronthenet said:

Perhaps they could also enquire as to why credit on 'pay as you go phones' has to expire after a certain period, rather than when it is used instead? The time given on phones should last for an indefinite period.

 

Because you would run out of phone numbers a couple of years into the future, as travellers bring such top-up SIMs back to their home countries.

51 minutes ago, FritsSikkink said:

Why? Because you want to keep a number registered for free?

No, because it is stealing from customers.

Just ask yourself how many millions of prepaid money just disappears.

 

When the expiry date is reached, the credit in the account is not deleted, it is frozen. The phone cannot be used for outgoing calls until the account is topped-up. Add 50 baht and all your credit becomes available again. 

 

If you fail to top-up then in several months the SIM is voided. Only then is the baht balance gone for good.

Edited November 16, 20169 yr by mahjongguy

3 hours ago, hansnl said:

No, because it is stealing from customers.

Just ask yourself how many millions of prepaid money just disappears.

 

Ask yourself how much money it costs to operate all those numbers which aren't used but still need to be kept active. They could charge a monthly fee too.

Why should companies provide their infrastructure for free? Someone has to pay for maintenance. Just because you put 50 baht doesn't mean it should last forever.