My experience with Bangkok Bank is you must go to the home branch for any new debit card .
I was there yesterday to obtain a new card and interestingly there was no charge as i kept the original pin number .
Two previous occasions i have had a new card using the same pin cost me 100 baht .
I mentioned that to the lady saying you owe me 200 baht . Of course i just received a smirk .
I also asked for a second account . A woman came out saying foreigners can not have more than one account .
Then a second woman came out and said yes you can have a fixed term account as well . But you have to come with a embassy letter.
I am some what confused what the embassy has to inform them on , plus why ask for more information when i have a savings account with them .
Perhaps I try Kasikorn Bank as many say they are more user friendly .