Ha ha,I kind of agree and disagree at the same time...yes many need hand holding..but don't really see a problem with that, they are trying to intergrate in an alien environment via "proxy wife"..the language barrier can be huge..dealing with Thai bureaucracy is a challenge for everyone,should they try harder to navigate the intricacies themselves ? probably.
Do I blame them for not wanting to and delegating to someone else...mostly no.