richard_smith237

I don't see how resolving the issue of the 300 baht is related to my version of the app totally BLOCKING getting help via live chat, phone, or normal form complaints like missed items. I see no form to complain about the flippin' software. The App BLOCKED you from getting 'Live Help' ??.... YOUR account was SINGLED out and BLOCKED from receiving asstance ??... Sorry JT - calling BS on that. (loving the use of capitals to dramatise this whole issue !!)... Its a glitch - relax.... pay the double charge, claim back the double payment.... (its happend to me with a Grab Ride - which may or may not be exactly the same but I expect the resolution to be similar)...

No... thats not a solution. Thats a work around... Jing has already explained why he prefers digital payment and that makes perfect sense.

Agreed - work on resolving an issue that you can feel confident is not going to be a regular recurrence.

Not at all. Would you marry someone you don't trust? Did your wife ask for birth certificates and documentation to verify your heritage and family relationships? Did you feel the need to request basic information or proof of genetic and family ties from your (future) Wife's parents and siblings?

You have 'tail wagged the dog' in your deconstruction of the issue... how many Thai ID's have you checked to confirm your partner is a true sibling of her 'brother' ? (*Note below). I'm not suggesting you are wrong - but your base point of criticism is perhaps flawed.... Would this ever happen in Europe?... how many ID cards in Europe do you check when dating someone ? *My Brother in Law is without doubt a sibling (also loads of family photos) but I've never checked his ID, the Brother in Law of a close friend of my is also a 'dead ringer for his sister' - in both mentioned examples, sibling-ship is obvious... That said, I also have a close Thai male friend who's brother is neither similar in features or character.

Blaming the Thai Why are you blaming the Thai, he looked innocent - See what I did there ??... Taking 'only' part of the comment to suit an agenda.... BTW: I agree with you MalcomB - the Thai is not at fault here BTW - but I wanted to highlight how your misquote destroys context, as did mine.

After watching the video - I'm in agreement... (thx to KhunBENQ for sourcing the vid - a lot of potential debate without that)... I'd initially thought speed may be involved to flip a car, but not so, seems the 'flip' was more to do with 'wheel climb' rather than flipping from the impact... So... Thai fella clearly not speeding, but he was rather close to the left side, far closer than I'd be comfortable driving - I been in plenty of vehicles which are passing too close (left side) to other vehicles and I cringe each time imagining someone swinging the door open.... The American pulled out without using his mirrors - 100% the Americans fault, no matter how close the Thai was when passing him.

No, I'm suggesting the article had no mention of the Americans version... thats all....

Are you saying he is lying? No... Read again, try harder. Are you suggesting the Thai Gentleman is not lying ? .. See what I did there ? (Rhetorical - given your recent posting history I don't expect you have).

Not "disconnected" enough to be a full IATA member, though. Could be that the number of people who recognise scat as an activity is very restricted, to the extent of being insignificant to normal air travellers but hilarious to AN members by which, of course, all standards are measured! Trust you to take the pish take out of the name 'scat' so very seriously and literally...

Sounds a bit of a s#!t airline if you ask me...

.... OK... and according to Mr. Dhedhi ??? we're only getting the Thai fella's story, not the Americans ?

Indeed... The name of this airline (SCAT) raises concerns about how disconnected its owners are from basic realities which could raise concerns as to how disconnected its owners are from international standards....

I'm not sure about that Richard. Ants, like every other creature, need food. They won't stay anywhere for long if there's no food source. They will however, travel a relatively long distace for that food. If I don't keep my work surfaces absolutely spotless and seal all sources of food, I get plagued with the damn things. Sometimes you have to look around to find their food source - I have to keep my sugar in a sealed plastic box because ants can get into my normal sugar jar. Its amazing how they get into some things. I also have to shake the crumbs out of my toaster after every use. I also find that the type of surface cleaner used helps get rid of them faster. I can't find the one I want so I make my own - 70% water and 30% nearest thing I can find to bleach in (Thailand). It obviously leaves some residue behind that the ants don't like because they rarely come back after I've cleaned with that. The ants may have been living in your router but they will have been eating somewhere. It's happened to me twice... (once in the UK too)... An electrical appliance attracted Ants - they weren't 'living' in there, they'd died in there... ... there were no 'trails' to potential food sources, crumbs etc. I have read theories that certain ants, such as 'crazy ants' are attracted to certain electromagnetic frequencies - i.e. the frequencies of some specific electrical items interfere with their navigation and attract the ants. The additional possibility is that a 'scout ant' entered the electrical item, got fried, other ants followed the scent trail they leave behind when navigating and too got fried.

This is a common misconception: The statment on the back of the Pink ID card: "The person named on the card is prohibited from leaving the card issuing area. Except for those who have alien identification card or person who has received written permission" What this means is anyone without 'alien identification' cannot leave the area of issue (Amphur area)... Most people have a Passport and this is considered 'Alien Identification' and superseedes the Pink ID card (and geographical restrictions on the validity of that card). On the back of the Thai Driving Licence itself (IF obtained with Yellow Book & Pink ID) the restrictions state: "in the case of driving outside of the area, use it together with permission to leave the area" The permission to leave the area is your Passport.

I think its obviously an 'app glitch'.... and as with a lot of 'online' services, getting past the 'chat-bot' phase can frustrating experience especially if the 'glitch' is a little more 'outside the lines' than the regular issues. In this case the Jing had already paid (digital payment), but the app was also requesting a second (same) payment the next day when he wished to use the Grab App again. He's made a second payment to get past that step - now all he has to due is submit a 'dual payment' claim and grab will identify and resolve the issue. ... the rest is just Jing being a bit of a drama queen thats all - its a readily resolvable issue.

.... the 'running out of battery' argument is one of the most commonly used by those who are 'anti-digital-payment'.... ... It really doesn't matter what peoples preference is, if someone prefers cash, thats completely their choice unless a shop is digital-payment only, in which case I would support the person complaining about not having a 'cash-payment' option... ... What I am arguing against is not that one payment method is better than the any other, but against the silliness and often outright stupidity of the arguments used by those against 'digital-payment' as another option as if cash is the only viable option - these arguments are often flawed at a very basic level.

Agreed... Phones die.. BUT, suggesting thats as a reason not to use digital payment just incase their phone dies would be the daft statement.... IF your phone dies, you'd have to go and do the dishes... (as below) - as pointed out, anyone with a brain carries more than one alternative. These debates always take on a bipolar & binary argument when in reality the best solution is to have more than one payment option available and maintain a degree of flexibility. - Credit Card - Debit Card - PromptPay (QR Code) - Apple Pay / Google Wallet - True Wallet - Cash Even with all the above at hand - I'm using a Credit Card most of the time (because we get points)... I used cash last week in a taxi... cash accounts for about 10% (probably less) of my transactions in Thailand - I hardly have need for it but don't want it done away with - this isn't an 'either or argument' for and against cash / digital payment, rather the argument stands that Digital Payment is also a very good convenient and simple option, but there are some who use broken logic to argue that.

Agreed.... its not worth 10 hours of time - but its not just the 'money'... its resolving an issue which could happen again. I think there is a fairly simple resolution - the Op has just not found it yet and is starting to get dramatic. He just needs to file a 'dual payment' complaint and the rest will be resolved within a few days. The potential issue of course is that this happens again, so this is why it is best to secure the resolution rather than ignore it.

Can you file for duplicate charges ? https://help.grab.com/passenger/en-th/115005685907 (this is an online form). Alternatively - get through on their accident line, they may not be able to help you directly, but if you get someone helpful at the other end they may be able to put you though to a dispute contact. I'd agree - but it's the stuff like this which 'needs to be sweated' - no one wants to pay for something they didn't receive - I too would be looking to contact a call centre or file a dispute for this extra charge.

Yeah is will be impossible to find a charger in the restaurant, to have a live phone again in a minute time + still pay too. Aside from still having a wallet with real cards (the same as that you can use inside google or apple wallet wireless). This was just someone trying to shoe-horn in an argument without thinking critically - most of the anti-digital payment arguments take this form and are devoid of critical logic in considering alternative options to their myopic 'whatiffery'...

IF you can 'tap and go' with a regular Credit Card or Debit Card from overseas - then you can 'Tap and Go' with Apple Pay or Google Wallet (linked to a Credit Card or Debit Card from overseas). The issue of course is that the request to use Apple Pay or Google Pay with your phone may draw the default "cannot" response as the staff may not be familiar with such payment. I have Apple Pay on my phone but have never tried to use it in Thailand because its only linked to overseas cards and I have plenty of local payment options - but I do not see any reason it would not work.

Ah, burp, just finished a nice, expensive meal. Take your bill to the cashier, turn on your phone, and -- whoops, battery's dead. No cash? I guess you get a free meal -- or go to the kitchen to wash dishes. Or just deal with the issue as any other human with a brain would.... pay with a card....

In any civilised society the child might very well be removed by social services for his own protection... ... in Thailand, that child will grow up with brothers and sisters from various fathers, ride motorcycles without helmets, kill themself running a red light, drown in a pond.... ... Of course I know none of this, so any counter argument taking my comment a little too literally is valid, however, the underlying point is there - this behavior is not just a warning flag, its a blinding strobe light.

100% this.... SOP...