I understand that.
Once after a cycling accident I was laid up in a busy A&E waiting like everybody else to be attended by the clearly very busy staff.
A man came in with his young daughter, she appeared to have injured her hand, painful for her and I’m sure distressing for her father.
They were immediately attended by a male nurse but then, like the rest of us asked to wait a while for the medical team to deal with his daughter.
The father started screaming abuse and punched the male nurse out and fighting people who came to try help the nurse.
The police to there credit were on it within moments, arresting the father on the spot.
But it was a real eye opener for me and I’ve learned since not at all an uncommon occurrence.