A phone has been lost, among banking apps to sort out, the Bitkub application (and website to log in via computer) requires Google Authenticator.
It has been downloaded on the new phone, but the old account cannot be transferred without the old phone.
A new account was set up via gmail, but the Bitkub account obviously isn't attached to that as it blocks access due to wrong 2FA codes.
Has anybody been in a similar situation?
How to either access or transfer the old account to my new phone without the old phone, or get BitKub to change the 2FA security option of my account to the new 2FA account?
TIA