samtam

"....while physical passports will STILL EXIST..."

They do indeed have good benefits, but the sugar level is high.

Well, I stand corrected. It is clearly working as intended then. Perhaps he misunderstood what he was being told.

Many things IT related with banks, (and anything else for that matter) seem to be way beyond programmers. But we can all rest easy at night that banks, the Revenue, Immigration are all now fully integrated. Allegedly. [Regarding the new Thailand Digital Arrival Card (TDAC), a friend recently arrived for a visit and had it all prepared and wanted to show it to the IMM officer (at Chiang Mai airport), and said person was not remotely interested. So I'm glad that has proved to be a worthwhile investment in keeping Thailand safe, or whatever it was intended to do.]

If you have a Krungsri Online account, (and view it on your pc), you should get an email and SMS with OTP instructing you how to change. However, as I noted, if there are slight variations in your account, it will require more work. Call 1572 and press "0" then "3" and you will get through to the Biz Online team. Once you change to Biz Online you can view both through pc & app.

@anchadian Thanks. @Felt35 Thanks. My issue seems a bit more complicated, and as yet unresolved. Since I already have a Krungsri Biz Online (which has me as the "Control", but another named party, effectively a joint account), Krungsri 1572 have told me I need to close the existing Krungsri Biz Online and open a new one with only my name, (by going into a branch etc etc). The jury's still out whether that is the case, as I am waiting to hear back from my relationship manager. I did express a little dismay (!) that what should be simple issues have not been considered before this plan was hatched. The phone banking guy said "yes", there were IT issues that still needed to be sorted out. Quelle surprise!

Do you have the link for the form? I have received no email or SMS with OTP. I have a Krungsri Biz Online, but as it is joint, I cannot add my sole account.

This is just to inform you of your Online Banking username....although of course the email doesn't say anything like that. You use that, plus the SMS OTP. They really don't explain things very well.

Just curious, but why can't you take a photo with glasses, if you normally wear them? I do with another (UK) banking app. (Same with passport photo, ID card etc.)

Thanks. I have been in touch with Krungsri. The sole account will transfer with the OTP to a new Krungsri Biz Online (KBOL), same account number. I will have to choose a new password. (So effectively the only thing changing is the access, via Krungsri Biz Online app) and no longer Krungsri Online (banking). The complication comes as there are 2 of us, and one has received the OTP, the other (me) has not. But as I have another Krungsri Biz Online, it may be that my sole account gets added to it, although in that existing KBOL I am listed as the Administrative Control (ler), so that may mean I have to open another KBOL with only my name. I am not doing anything until Krungsri have clarified, and then I will go into the branch and do the update, (aka account name type change). It would appear with no account number change, there will be no transfer of funds from one account to another. It is merely the access, through KBOL, (Krungsri Biz Online app).

Grateful if you can report how you got on. I have Krungsri Biz Online for my "joint" account, but I will need another for my sole account, in which I keep my THB800K IMM money. My fear is that the transfer from that sole Mee Tae Dai savings to a new Krungsri Biz On line might involve a clearing issue, whereby the funds are in the clearing system, (and therefore the IMM requirement of not dipping below THB800K). But if it's a straightforward (555) renaming, of same account number and the funds do not move out from MTD to another account, then I need to spend a couple of hours dealing with one of their geniuses in the branch.

His webinars featured "the Thai authority", as in TRD officer and IMM officer. But perhaps the directors of these fine government departments themselves could produce something definitive, although even these directives tend to bend, depending on the wind.

The same source I mentioned - Expat Tax in one of their webinars. It was a "fudged" answer. But there really isn't anything specific, as it's not directly addressed. As far as your specific question, buying an airline ticket, I really don't think I would concern myself with that. I tied myself into knots trying to classify what is and isn't a "remittance" for my first tax file (FYE 2024), and frankly it seems to have been a complete waste of time, energy and anxiety. They simply do not know.

There is no definitive answer, but TRD seem to hedge it with "as long as you're not making an obvious habit of it with large purchases", which is utterly meaningless. Furthermore, the latest Expat Tax (ET) webinars (with their tame TRD officer) say that the touted (in BP) changes will not take effect this year. Again, only sayso. In addition, ET included an IMM officer regarding tax certificates for visa renewals/extensions. Those for Retirement on a monthly income basis are taxable, those on money in the bank are not. Whether anyone is experiencing this at IMM will be interesting to know, or whether it is just an opinion, (albeit from an IMM officer) is another matter. All these things are up in the air, and likely to get more vague as the governance of Thailand lurches in the coming weeks.

It didn't work. It said "Incorrect PIN". And yet, when I use the 4 digits, I get as far as the menu page, click on "balance inquiry", and it asks me to contact my bank, (in UK, which I've done; they* do not know why). They* also suggested trying the card in a POS, which I did, using the PIN, which worked....just not in ATMs.

I agree, the longevity of this government is in doubt. I think it's rather an odd hill to choose to die on, and to double down on the hornet's nest they just poked, (Anutin/BJT). Similarly, the doubling down on the rhetoric against Cambodia seems to contradict the PT-led government's desire to cool the temperature with that spat. Sure what they are proposing ("talking about") in both cases are valid, but they have been valid from the get-go, and long before, which didn't stop them getting into bed with BJT, and having the cosy relationship with the Huns (Sen).

There's that pesky thing called terrorism.

I Googled that 4 digits should be OK for ATMs in Thailand, and that one can overcome it by adding "00" in front before keying in the 4. I will try and see if that works.

Yes, 4 digits.

Sorry off topic to Krungsri, but talking of UK banks' contactless PIN & Chip, I recently received a replacement card for my HSBC UK Debit (VISA) Card as the existing one had split. I tried to use it in an ATM to check the balance, but it wouldn't accept it. I spoke to HSBC UK several times and they suggested trying it at a POS, which I did, and it worked, but using the PIN, (it was for GBP18). Tried it again afterwards at an ATM, and again, no joy. Similarly with my HSBC Jersey Debit VISA card. Cannot use in an ATM here. Anyone else had the same issues? It's not that I particularly want to use the UK cards here, but I do want them to work when I attempt to draw cash at a UK ATM upon arrival. HSBC UK seemed aware of similar occurrences, but no solutions offered, other than issuing another card, (which would require setting up a new PIN...at an HSBC ATM machine, of which of course there aren't any here).

And yet there is no age restriction to MUFG's app (in Japan).

Depending on what Krungsri say by the end of June regarding app usage, (as advised by my relationship manager), I am going to remove my THB800K deposits (mine) and THB800K (my partner's) from Krungsri to another bank that allows geriatrics to operate a savings account with an app. I wonder if my other app & Online account will be discontinued after 70 too. (Currently the KrungsriBiz Online does not have the same message as the Krungsri Online, about closure of the Online service.)

"you need to cancel your Krungsri-on-Line first because you can't have your mobile app registered whilst still registered for online banking". I have Online Banking for my KrugsriBiz Online and the app, so that argument seems like total BS. (I have KungsriBiz because about 3 years ago they said we couldn't have a joint account, which we've had for over 10 years. All accounts overseas are all joint accounts. Banking here is truly in the dark ages.) The less smart answer is that this notice from Krungsri came to some after they reached 70 years old, and were afforded Online Banking, now being summarily withdrawn. That is very disappointing news indeed, and completely ridiculous. It leaves the only option to a 70 year old of finding out their balance by either wasting a great deal of time dialling 1572 or going to an ATM to update a passbook, or to a branch to ask a teller to inform them of the balance, or to do a transaction. Hardly conducive to aging.

Thanks. It really is a custardtruck. I received another email last night from Krungsri digicare telling me that I had to go back to the branch that couldn't help me in person, after I sent them the "screenshots" of the failed registration, which they requested. Anytime I have had to go into Krungsri for the simplest task it takes an inordinate amount of time to accomplish what should be the easiest procedure, including my annual bank letter for Immigration etc. (You now cannot preorder it from your branch, but only at the branch, and last time I think it took 1 hour.) The accounts I use with Online Banking have the IMM monies, and if it wasn't for the potential for a screw up, I would transfer the money to another bank. Anyway, I shall wait until there is further clarification, (from you) and from the bank by the end of June, and if that is unsatisfactory, I will go in and express a few words that I might regret.

One wonders if that breaks the law - age discrimination. The bank can of course make up its own rules and requirements, but whether they are against Thai law is another thing. Of course laws and rules thereof are a bit of a non thing in Thailand.