Last June when helping a black guy from the USA out at immigration. He was clueless trying to get an extension on his 30 day visa. They told him he needed not just a TM30 but the hotel receipt. Mrs helped him mostly, over an hour calling the hotel for the receipt they refused to send him, getting that printed, photocopies and filling out his forms. Said he would be in touch, we never heard from him again. This is typical after helping visitors out here, I avoid the buggers now.