Except you just did have a problem.
Yep, he just had his first problem after using COD for 10 years.
I use COD all the time, apart from a very few times when using wallet would give me an extra discount, but I will not do that again.
Once I ordered a motorcycle battery and paid with the wallet.
I always follow the delivery status on the lazada website, so i knew the battery would b delivered that day, and since I work from home I am rarely absent.
So I was waiting for the delivery, which didn't arrive, until I checked again and the status was delivered.
So I called Lazada and informed them there was no delivery. After a while I received a call back that the delivery person had decided to leave the battery on top of my letterbox, no calls, no doorbell.
I have 2 doorbells by the way.
Of course, when I went outside to check, the parcel was gone. What else you expect?
It took me quite some discussion to get it refunded, and Lazada didn't take any responsibility, because the refund came from the local logistics.