the problem I have observed over years here is the lack of accountability or people held to account, it's like officials responsible are above and beyond and this is accepted, it is gross negligence at every level, if people were held to account maybe they would pay more attention to their responsibilities, heads should be rolling for this travesty and criminal charges brought against them all not just the bus company and driver but those whos job it is the make sure standards are met, there should now be a countrywide inspection taking place of all buses and the companies that own them