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ianguygil

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  1. My pleasure. Glad we could help and thank you for your business and your interest in Bangkok Bank. It is never easy to open up bank accounts in any country when you first arrive and sometimes the language issues cause confusion. I do hope that you enjoy your retirement in this wonderful country. You were very polite and very easy to deal with.
  2. Without getting too deep into this This is not illegal I think. But this does break the terms of service and you would have no protections or sympathies at all if you lost any money or your account or your identity was compromised/ So this is a VERY bad idea indeed What would make sense if you trust this person would be to transfer some funds to be via PromptPay and to have her take the money out of her account. In this way neither of you will breaking the terms of service and this is clean and tidy. I am very sorry to hear about your mobility problem and I do understand. Last year I broke my ankle while hiking and I had a couple of months when my mobility was affected. So while I understand I strongly recommend against sharing your card and your PIN.
  3. Please all note that I do not read the posts her regularly and that if you do need my help you should send me a PM
  4. There are 2 sides to this Firstly as noted the issuer of the ATM card may (will) have limits which are probably managed by you via Mobile or Internet Banking Secondly the ATM machines have a physical limitation of how many bills they can dispense at once. So for us and for most banks that is 25 bills which means the maximum per transaction is 25,000 THB (25 x 1000 Baht bills)
  5. You need to maintain a monthly average of USD250 for saving account and current account. For fixed deposit account, it should be USD500 per deposit. The bank will charge USD10 per month if your account balance drops under USD250. Note: For other foreign currency, please see Conditions and Fees about FCD services. FCD Account for Non-Residents (bangkokbank.com)
  6. I was explaining this " I went down to Asoke branch , they really couldn't even get by the 1st one where it talks about a PIN change. (is it the case, that one goes to an ATM and at the ATM creates a new PIN, then next time they try to logon to the website they must create a new pw, eg an ATM is required to be given the ability to change passwords? "You will be given a PIN (personal identification number) which must be changed when you first log on and then you can change your password whenever you like. No one, including our staff will be able to access it."
  7. Just really quickly to note We give you a temporary password and we force you to change it so that only you know your password. Until you change it we "know it" too even though it is sent in a sealed envelope. Once you change it we never store the actual password only you know it - we store the "Hash" - i.e. the result of a 1-way encryption (in simple terms). When you enter your password at logon we compare the Hash of that stored with the Hash of that entered. In this way your password can never be "stolen". And using Hashing you cannot go "backwards" from the stored Hash to the Password, wheras with Encryption (2-way) you can Decrypt. Just to explain the "why" so things do not remain a mystery.
  8. if a bank does not comply with FATCA there are all kinds of penalties, including up to 30% deducted from any transfer from the USA into that Bank (deducted by the IRS). We are a reputable and a responsible bank. We do what is required of us in terms of all regulations including those to prevent tax evasion, money laundering and anti-terrorist financing. We do not apologize for that. I have US citizenship and yes I have to give my Passport and SSN.
  9. As I've said many many times - if you need help PM me on this forum and I will get somebody to help via an official Bank channel. This is NOT a bank channel. I do this in my spare time when on a flight or in the car (I have a driver). I won't try to diagnose something in detail here or ask specific questions of a customer here. That would just be silly and break all kinds of compliance rules. As a general comment, ANDROID is Open Source and is far more difficult to ensure it works 100% on every device than iOS which is a classic Walled Garden. Not being political just stating a fact. GOOGLE are working on this, but as with any Open Source product - it is Open Source and implementations will vary widely
  10. There is also the TRANSFER Icon on the landing page. The one most to the left under Quick Banking
  11. Thanks , Mike.. He can contact me via PM and I can have somebody contact him and assist him at a branch which is convenient once he arrives. And we appreciate the interest in Bangkok Bank
  12. I didn't say you were complaining. Just explained the facts/.
  13. We are complying with a central bank requirement (BOT) to restrict it to 1 device. Before this ruling we allowed up to 5. I can't speak for SCB.
  14. I spend my own time helping on here and am not inclined to spend time on people who give me attitude like this. I have helped many people here but only if they are polite and at least to some extent grateful. Thank you.
  15. I work for Bangkok Bank. How do you know what our reason is?

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