Jump to content

curtklay

Advanced Member
  • Posts

    998
  • Joined

  • Last visited

Posts posted by curtklay

  1. Very well said, Pib.

    For me, it was the January dropping of their best channels and replacing them with worthless, moldy oldies that pushed me over the edge. If I hadn't gotten out before the 7% price increase, I would have gone ballistic. I also resented the censorship, the subtitles and overlay ads on all corners of the screen. Add to that, the General's 45 minute interruptions in the middle of a movie, and I found myself asking, "Why am I paying for this?" The answer was, 7 years ago when I signed up, there were no other options.

     

    But now there are many IPTV options that are far superior to True, even with the hiccups you mentioned. I now have Pulse TV, and am mostly pleased with it, although it's a bit heavy on the British content. But at half the price of True's Gold Package, I can't complain.

     

    If True cares at all about their foreign viewers (which seems doubtful) they need to make major changes to their programming, pricing, and customer service before everyone goes looking for better alternatives.

  2. After contacting them several times, they told me it takes 90 days to process a refund (no explanation as to why). After 7 years of taking their crap, I was determined not to let them get away with ignoring me. On day 91, I emailed them again and said if they don't respond, the next call will be from my lawyer. I also said, "I know you think the 'old rich Farang' will get tired and just give up, but I assure you that isn't going to happen". Lo and behold, they replied with a date that they will make the bank transfer to my account. They did make the transfer on that date, and sent me an email confirmation. No interest though.

    Keep on 'em!

  3. It took 3 months of harassing them to get my deposit back. In the last communication, I told them what I thought of their crap service, and threatened them with a lawsuit. I also told them I was not going to give up and go away. They finally refunded the deposit (without interest).

     

    Honestly, they are the worst company I have ever dealt with in the entire world.

  4. Lazada is great! On the rare occasion when I have received an order that wasn't right, they have offered me the options of returning it for a full refund, or keeping it and receiving a credit voucher for the full value. And yes, they do offer COD for many items shipped from abroad.

     

    They have expanded their offerings to the point that there is no need to use Ebay. Ebay has become a total disappointment with corrupt sellers and their miserable Global Shipping Program. Amazon is still OK, but very limited on what they will ship to Thailand. Lazada is always my first choice.

  5. I have TOT Fibre 2 U service rated at 80/20, and it has been very satisfactory. However, for the past 3 days, international sites in the US have been very slow to connect with both ethernet and wi-fi. This has been especially noticeable with banking and financial sites. Speed tests on Ookla are normal, but testmynet has been all over the place at various times of the day. The test servers seem to be connecting to unusual locations like Japan instead of the usual Singapore or Vientiane.

     

    Anybody know if there are problems with the international gateway or under sea lines like we've seen in the past? Anybody else noticing slow speeds to international sites?

     

    I haven't contacted TOT yet, because I expect the usual "everything looks OK to us".

×
×
  • Create New...