Pattaya Officer Becomes Social Media Star Among Chinese Tourists

A municipal officer in Pattaya, Pongsatep Prasankhata, has captured widespread attention on social media after Chinese tourists were seen lining up to take photos with him during the recent holiday season. Known as "Nan," Pongsatep works as a special affairs officer, focusing on tourist assistance and safety at Bali Hai Pier, a major tourist hub in the coastal city. Images and videos of these interactions were rapidly shared on TikTok, elevating his profile to online stardom.

Get today's headlines by email

Pongsatep, who manages a TikTok account "Nanza_27," has over 164,000 followers and 3.7 million likes, posting content that showcases his daily duties. He began uploading videos as a hobby 2–3 years ago, but his popularity surged, particularly among Chinese users, during the recent influx of tourists to Pattaya. Many visitors recognized him from his videos and requested photos, leading to the clips going viral.

Despite the surge in social media fame, Pongsatep emphasizes his primary responsibility is to assist all tourists impartially. His duties range from managing parking and helping tourists during the day, to providing safety support, including basic first aid, in the evening. His viral fame has been positively received online, highlighting Thailand’s tourism appeal not only through its attractions but also through the dedication of frontline personnel like Pongsatep.

Moving forward, Pongsatep’s newfound popularity could enhance the perception of Thailand’s hospitality industry, creating positive interactions and trust among international visitors. His efforts align with the tourism sector's goal of emphasizing the significance of personalized service in nurturing tourist confidence.

Join the discussion?

Already a member?

  Adapted by ASEAN Now · Khaosod · 24 Apr 2026