Thailand Launches Digital Immigration App to Speed Up Border Processing

3 minutes ago, Front Row said:

Online reporting doesn't work for everyone. I don't know why not. I can attest to the fact that I am the poster boy for TM-47 online not working. I've even had a very friendly IO tell me "Online reporting will probably never work for you." Something about two different systems or two different data bases. I can't recall. Doesn't matter. I keep hoping that one day soon the IT professionals at Immigration will be able to sort out things like this. Meanwhile there are indeed exceptions to the rule. Double meanwhile, I'm happy that online works for so many people. Just wish I was one of them. LOL.

What phone you got and what operativ system?

13 minutes ago, Kandinski said:

What phone you got and what operativ system?

Your question is totally irrelevant.

8 hours ago, Upnotover said:

Lucky for you there is no app for departure so you are free to go with nothing more than your passport.

Couldn't you let me live in the hope that they would rather have me here?😉

Felt

12 hours ago, spidermike007 said:

I used it when I flew out a couple of weeks ago and it was very smooth and there were no lines.

Good on Thailand for this, if only backwards nations like America would start using advanced systems, that would be amazing.

So now in addition to immigration, 5G networks and fiber optic are three times faster in Thailand than they are in America at a third the price, that's what I call progress.

Automated pre clearance systems are available in the USA. Global Entry, Nexus etc. I have the Global Entry app. Millions of people use the apps.

12 hours ago, spidermike007 said:

Completely false information. Unless you have Global Entry, or a similar paid system, you are forced to wait on significantly long lines coming into the US, and the security set up going out in certain airports is absolutely horrendous. If I'm flying alone I can use the Customs and Border Protection app which speeds things up but if I'm traveling with my Thai wife that system is not available to tie nationals.

I do it all the time so the idea of scanning your passport is beyond what we would refer to as bad information.

Global entry is available to nationals of countries that have agreements with the USA. This includes

• Argentina

• Australia

• Bahrain

• Brazil

• Colombia

• Costa Rica

• Croatia

• Dominican Republic

• El Salvador

• Germany

• India

• Japan

• Jordan

• Mexico

• The Netherlands

• Panama

• Singapore

• South Korea

• Switzerland

• Taiwan

• United Arab Emirates

• United Kingdom

Not compatible on my device. How can I change that to download the app on my phone?

28 minutes ago, Front Row said:

Your question is totally irrelevant.

No its not. If 2 (or 1000s) uses the same equipment without issues and 1 with identical gear cant make it work problem is likely a operator error and that is [normally] a quick fix.

49 minutes ago, Front Row said:

Online reporting doesn't work for everyone. I don't know why not. I can attest to the fact that I am the poster boy for TM-47 online not working. I've even had a very friendly IO tell me "Online reporting will probably never work for you." Something about two different systems or two different data bases. I can't recall. Doesn't matter. I keep hoping that one day soon the IT professionals at Immigration will be able to sort out things like this. Meanwhile there are indeed exceptions to the rule. Double meanwhile, I'm happy that online works for so many people. Just wish I was one of them. LOL.

(1) What browser do you use? (2) How many days before the due date are you sending your report (15 to 7 days before due date is best) (3) Have you tried clearing your cache before submitting your report? (4) Has your address actually been confirmed at immigration? (5) And there are other "tips / tricks" but th efew I mentioned generally clear up most issues.

Maybe I'll need 2 phones, one for Thai immigration and one for everything else.

Be aware that this app, when loaded onto your phone, accesses the following:

Data collected

Data this app may collect

Messages

Emails and Other in-app messages

Health and fitness

Health info

Photos and videos

Photos

App activity

App interactions

Personal info

Name, Email address, Address, Phone number, Race and ethnicity, and Other info

Device or other IDs

Device or other IDs

Files and docs

Files and docs

App info and performance

Crash logs and Diagnostics

19 minutes ago, Kandinski said:

No its not. If 2 (or 1000s) uses the same equipment without issues and 1 with identical gear cant make it work problem is likely a operator error and that is [normally] a quick fix.

Yes it is, but thank you for playing.

“I've even had a very friendly IO tell me ‘Online reporting will probably never work for you.’ “

11 hours ago, JustinTyme said:

Yes, it is true that the first 90-Day must be in person, then after that ... online works perfectly. But, the reality is ... the decision to bitch and moan about the "difficulty" of 90-Day reporting by people who refuse to use the online system, (which I have been doing for YEARS without a hitch) ... is a CHOICE the person complaining makes. It is like a person deciding to walk when free transit is available, then complaining that the choice they made (!) resulted in their feet hurting. Up to you han-sum man! Up to you! 555

So we can agree that the online 90-day reporting is totally useless for people like myself who leave Thailand multiple times per year, but it is perfect for people like you who presumably never leave the country. Or do you think I should not complain because it's convenient for you since you don't leave the country?

The other issue for me, aside from needing to go all the way across Bangkok and spend a whole day doing this 90-day report because I am not eligible to do it online is the fact that the entire exercise is pointless. Why should it be necessary for me to tell the Thai authorities every 90 days that I still live in the same condo (that I own) that I have been living in for the past four years? Why can't the law be: We will assume that you are living at your last reported address - unless you tell us otherwise. And if you move, you must inform us within, say, 14 days.

I would actually be willing to go through this pointless exercise of reporting my address every single day - if I could do it online every time without having to report in person on my first report after returning to Thailand from abroad.

3 minutes ago, BangkokHank said:

So we can agree that the online 90-day reporting is totally useless for people like myself who leave Thailand multiple times per year, but it is perfect for people like you who presumably never leave the country. Or do you think I should not complain because it's convenient for you since you don't leave the country?

The other issue for me, aside from needing to go all the way across Bangkok and spend a whole day doing this 90-day report because I am not eligible to do it online is the fact that the entire exercise is pointless. Why should it be necessary for me to tell the Thai authorities every 90 days that I still live in the same condo (that I own) that I have been living in for the past four years? Why can't the law be: We will assume that you are living at your last reported address - unless you tell us otherwise. And if you move, you must inform us within, say, 14 days.

I would actually be willing to go through this pointless exercise of reporting my address every single day - if I could do it online every time without having to report in person on my first report after returning to Thailand from abroad.

Yes, for people like you crossing in and out of Thailand several times a year, online reporting is not an option. If you expect me to rationalize or defend the whole 90 Day process, wow, you have no idea how much "I am not that guy" As for your bitching and moaning about it online ... it makes you look like a child. By the way, it is possible to hire agents in Bangkok who can easily get your paperwork done, since clearly, your time is so, so valuable.

22 minutes ago, JustinTyme said:

(1) What browser do you use? (2) How many days before the due date are you sending your report (15 to 7 days before due date is best) (3) Have you tried clearing your cache before submitting your report? (4) Has your address actually been confirmed at immigration? (5) And there are other "tips / tricks" but th efew I mentioned generally clear up most issues.

Been through all of that and more. I keep hoping that the next time I try I will be successful. Whatever is ‘buggy’ is on their side, not mine and an IO even confirmed that for me.

1 minute ago, Front Row said:

Been through all of that and more. I keep hoping that the next time I try I will be successful. Whatever is ‘buggy’ is on their side, not mine and an IO even confirmed that for me.

I am confident your IO probably does not have "clue one" about the technology and rules that dictate 90 day online reporting, but since you have not answered any questions from someone trying to help you and who has successfully used online reporting since it became available ... signing off and wishing you luck.

13 hours ago, Smokey and the Bandit said:

THIM (Thai Immigration Management System) = The new mobile app launched on 28 May 2026.
It’s essentially a better, dedicated mobile interface for submitting the TDAC

Better, but for whom?

What permissions does this app require? What does it do, lurking in the background on your phone? Does it log keystrokes and spy on you for the state?

No thanks, but we don't have a choice. Take the digital suppository or stay home. I never found it a burden to go to the consulate for a visa, nor to fill out a simple form whilst sitting on the plane or standing in line at immigration. A friend of mine made a mistake on his online application for a rich guy visa and lost £300. It pissed him off and Thailand missed an opportunity to sell an extended stay visa to an affluent man.

13 hours ago, Front Row said:

Where the USA really fails is at TSA security screening

I saw an interview with an Israeli security expert back in 2001 who said that they offered to train American customs agents in the techniques Israel uses so successfully (they've got their chit dialed) but the Americans declined the offer and went with what they've got now. Sometimes the process is the punishment. Going through an American airport is a humiliation ritual for a reason. It sure increased the power of the state and has enriched companies who make the devices used in the process.

2 hours ago, Patong2021 said:

Automated pre clearance systems are available in the USA. Global Entry, Nexus etc. I have the Global Entry app. Millions of people use the apps.

Free of charge like in Thailand or?

7 hours ago, Kandinski said:

Free of charge like in Thailand or?

The equivalent to the Thai general entry app in the USA is the Mobile Passport Control (MPC): A free app available to U.S. citizens, Green Card holders, Canadian B1/B2 visitors, and eligible Visa Waiver travelers. This allows visitors to input there date by mobile phone. They still have the option of the work stations on arrival. The Thailand TDAC and the app discussed in this topic is not the equivalent of the Global Entry or other Trusted Traveler cards.

US Global Entry is a pre screening service where the biometrics of the traveler are taken and stored. The information can be shared with other law enforcement agencies and the card can serve as valid identity for multiple states regulatory licenses.

The US Global entry cost is $25 per annum, payable as $120 for a 5 year period. An equivalent to the US Global Entry is the UK Registered Traveller Service for non UK/EU nationals. It costs £70 GBP for the first year, and £50 GBP for renewals. It allows card holders to use the UK/EU ePassport gates and avoid filling in a landing card.

23 hours ago, Mattd said:

Initially, what is the difference between this and TDAC?

Good question

Re THIM, the current services provides and conditions of use below.

The upside down the road with THIM (being very optimistic) is hopefully they can load all of these various pieces of information under a common THIM storage repository with live and historical user and immigration data to solve a lot of the issues of information indifference between the various immigration applications and software services issues mentioned and experiences on this forum.   

1

THIM

THAI IMMIGRATION APPLICATION

THIS AGREEMENT is entered into between the Immigration Bureau of Thailand, Ministry of Interior,

Kingdom of Thailand ("Bureau", "we", "us", or "our") and any person accessing or using the Thai

Immigration mobile application ("User", "you", or "your").

WHEREAS, the Bureau is empowered under the Immigration Act B.E. 2522 (1979) to regulate and control

the entry of persons into the Kingdom of Thailand;

WHEREAS, the Bureau has developed the Thai Immigration mobile application ("Application" or "THIM")

to facilitate pre-arrival immigration procedures;

NOW THEREFORE, in consideration of the mutual covenants contained herein, the parties agree as

follows:

I - DEFINITIONS AND INTERPRETATION

1.1 Definitions. The following terms shall have the meanings ascribed below:

(a) "Authorized User" means a person lawfully entitled to enter the Kingdom of Thailand;

(b) "Digital Credentials" means QR codes, digital certificates, or other electronic identifiers generated by

the Application;

(c) "Immigration Officer" means any officer appointed under the Immigration Act with authority to

control entry and departure;

(d) "Port of Entry" means any international airport, seaport, or land border checkpoint designated for

international arrivals;

(e) "Processing" means the examination, verification, and approval of immigration applications;

(f) "Services" means all functions, features, and capabilities provided through the Application.

1.2 Statutory Framework. These Terms are promulgated pursuant to:

 Immigration Act B.E. 2522 (1979), as amended;

 Electronic Transactions Act B.E. 2544 (2001);

 Computer Crime Act B.E. 2550 (2007);

 Personal Data Protection Act B.E. 2562 (2019).

II - ACCEPTANCE AND BINDING EFFECT

2.1 Agreement Formation. By downloading, installing, accessing, or using the Application, User expressly

agrees to be bound by these Terms and all applicable laws and regulations of the Kingdom of Thailand.

2.2 Capacity to Contract. User represents and warrants that:

 User possesses legal capacity to enter into binding agreements;

 User's execution of this Agreement has been duly authorized;

 This Agreement constitutes a valid and binding obligation.

2.3 Electronic Acceptance. User's electronic acceptance through the Application interface constitutes

execution of this Agreement with the same legal force and effect as a written signature.

2

III - DESCRIPTION OF SERVICES

3.1 Primary Services. The Application provides the following Services:

(a) Thailand Digital Arrival Card (TDAC): Digital submission of immigration and arrival-related

information prior to entry into the Kingdom of Thailand, including the generation and issuance of a

Thailand Digital Arrival Card (TDAC) in the form of a QR code and related system notifications, for use in

immigration processing;

(b) Identity Verification and Digital Identification: Electronic verification and identification of User

identity, which may include biometric verification, optical character recognition (OCR) of travel

documents, near-field communication (NFC) or equivalent electronic data reading technologies, and

liveness detection processes, for the purpose of establishing and maintaining a digital identity within the

Application;

(c) Digital Credential Issuance: Generation of Digital Credentials, including QR codes or electronic

identifiers, to support immigration facilitation and administrative procedures;

(d) Immigration and Administrative Services: Digital facilitation of immigration-related or

administrative services, including but not limited to the issuance of a Certificate of Stay and queue

booking or appointment scheduling services, as made available through the Application from time to

time;

(e) Status Notifications: Provision of system-generated notifications relating to application status,

processing updates, or service-related information.

3.2 Service Scope. The Services are designed to:

 Streamline pre-arrival procedures for international travelers;

 Enhance border security through advanced verification technologies;

 Reduce processing times at Ports of Entry;

 Facilitate immigration-related and administrative services during the User's lawful stay in the

Kingdom of Thailand;

 Improve traveler experience through digital innovation.

3.3 Service Availability. Services are provided on a best-efforts basis, subject to:

 Technical limitations and system maintenance;

 Network connectivity and device compatibility;

 Regulatory changes and operational requirements;

 Force majeure events beyond our reasonable control.

IV - USER ELIGIBILITY AND OBLIGATIONS

4.1 Eligibility Criteria. To use the Application, User must:

(a) Hold a valid passport issued by a recognized sovereign state;

(b) Be eligible for entry into the Kingdom of Thailand under applicable immigration laws;

(c) Possess necessary travel documents and authorizations;

(d) Not be subject to any entry prohibitions or restrictions.

4.2 User Obligations. User agrees to:

(a) Truthfulness: Provide accurate, complete, and truthful information in all submissions;

(b) Document Integrity: Submit only genuine, unaltered travel documents;

(c) Biometric Authenticity: Provide authentic biometric data belonging solely to User;

(d) Legal Compliance: Comply with all applicable laws, regulations, and immigration requirements;

3

(e) Account Security: Maintain confidentiality of account credentials and notify us immediately of

unauthorized access;

(f) Timely Updates: Promptly update information to ensure accuracy and currency.

(g) Location Permission: Where required for specific Services, grant necessary location access

permissions to the Application for the purpose of verifying physical presence within the Kingdom of

Thailand.

4.3 Prohibited Conduct. User shall not:

(a) Submit false, fraudulent, or misleading information;

(b) Impersonate another person or use documents belonging to others;

(c) Attempt to circumvent security measures or access controls;

(d) Use automated systems, bots, or scripts to access the Application;

(e) Reverse engineer, decompile, or disassemble the Application;

(f) Interfere with or disrupt the Application's normal operation;

(g) Use the Application for any unlawful or unauthorized purpose.

V - ACCOUNT CREATION AND MANAGEMENT

5.1 Account Generation. Upon successful registration, the system automatically generates a unique User

identification number ("User ID").

5.2 Account Responsibility. User is solely responsible for:

 Maintaining the confidentiality of account information;

 All activities that occur under User's account;

 Ensuring that contact information remains current and accessible.

5.3 Account Suspension. We reserve the right to suspend or terminate accounts for:

 Violation of these Terms;

 Fraudulent or illegal activity;

 National security concerns;

 Extended periods of inactivity;

 Court orders or legal requirements.

VI - IMMIGRATION PROCESSING AND DISCLAIMERS

6.1 Facilitation, Not Guarantee. The Application facilitates immigration procedures but does not:

 Guarantee entry into the Kingdom of Thailand;

 Override immigration officer discretion;

 Waive any legal requirements or documentation;

 Create enforceable rights to entry or residence.

6.2 Immigration Authority. Immigration Officers retain absolute discretion to:

 Deny entry for any lawful reason;

 Require additional documentation or questioning;

 Conduct secondary inspections;

 Override or disregard Digital Credentials;

 Enforce all applicable immigration laws.

6.3 Document Validity. Digital Credentials are:

 Valid only for specified travel dates and purposes;

 Subject to verification at Port of Entry;

4

 Not transferable to other persons;

 Revocable at any time for cause.

6.4 No Legal Advice. The Application provides administrative services only and does not:

 Constitute legal advice or counsel;

 Create attorney-client relationships;

 Replace consultation with qualified legal professionals;

 Guarantee compliance with immigration requirements.

VII - INTELLECTUAL PROPERTY RIGHTS

7.1 Government Ownership. The Application and all related intellectual property are owned by the Royal

Thai Government, including:

 Software code and algorithms;

 User interface designs and graphics;

 Trademarks, service marks, and logos;

 Documentation and instructional materials;

 Databases and data compilations.

7.2 Limited License. User is granted a limited, non-exclusive, non-transferable, revocable license to:

 Use the Application for personal immigration purposes only;

 Access Services in accordance with these Terms;

 Generate and use Digital Credentials for authorized travel.

7.3 Restrictions. User may not:

 Copy, modify, or create derivative works;

 Distribute, sublicense, or transfer rights to others;

 Use the Application for commercial purposes;

 Remove or alter proprietary notices or markings.

7.4 Government Insignia. Use of Thai government emblems, seals, or official markings outside the

Application is strictly prohibited and may constitute criminal violation.

VIII - PRIVACY AND DATA PROTECTION

8.1 Privacy Policy Incorporation. The Privacy Policy is incorporated herein by reference and forms an

integral part of this Agreement.

8.2 Data Processing Authority. The user acknowledges that we possess lawful authority to collect and

process personal data for immigration purposes under Thai law.

8.3 International Data Transfers. User consents to the transfer and processing of personal data within

Thailand, regardless of User's location or nationality.

8.4 Government Sharing. Personal data may be shared with other Thai government agencies and

authorized international partners as required by law or treaty obligations.

8.5 Location Data and Verification. The User acknowledges and agrees that, for the purpose of providing

certain Services, the Application may collect, access, process, and use location-related data, to verify

that the User is physically present within the Kingdom of Thailand.

5

IX - THIRD-PARTY SERVICES

9.1 Service Providers. We engage third-party service providers, including KYCNow Company Limited, for:

 Biometric verification services;

 Document authentication technologies;

 Cloud infrastructure and storage;

 Technical support and maintenance.

9.2 Service Provider Obligations. All third-party providers operate under:

 Written service agreements with data protection clauses;

 Confidentiality and security obligations;

 Compliance with Thai privacy laws;

 Government oversight and audit rights.

9.3 Limitation of Liability. We are not responsible for:

 Third-party service failures or interruptions;

 Security breaches by service providers;

 Inaccuracies in third-party processing;

 Service provider compliance with foreign laws.

X - DISCLAIMERS AND LIMITATIONS OF LIABILITY

10.1 Service Disclaimers. THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT

WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

 Uninterrupted or error-free operation;

 Accuracy or completeness of information;

 Compatibility with User devices or systems.

10.2 Technical Limitations. We do not warrant that:

 The Application will meet User's specific requirements;

 Operation will be uninterrupted or error-free;

 All errors will be corrected;

 The Application is free from viruses or harmful components.

10.3 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE

FOR:

 Loss of profits, data, or business opportunities;

 Damages exceeding the amount paid by User (which is zero for this free service);

 Damages arising from immigration decisions or travel disruptions.

XI - FORCE MAJEURE

11.1 Excused Performance. Neither party shall be liable for delays or failures in performance resulting

from circumstances beyond reasonable control, including:

 Acts of God, natural disasters, or extreme weather;

 War, terrorism, civil unrest, or government actions;

 Cyberattacks, network failures, or infrastructure disruptions;

 Pandemics, epidemics, or public health emergencies;

 Labor strikes, lockouts, or workforce shortages.

11.2 Mitigation Efforts. Upon occurrence of force majeure events, we will use reasonable efforts to

minimize disruption and restore Services.

6

XII - MODIFICATION AND TERMINATION

12.1 Terms Modification. We reserve the right to modify these Terms at any time by:

 Posting updated Terms in the Application;

 Providing notice through in-app notifications or email;

12.2 Continued Use. User's continued use of the Application after modification constitutes acceptance

of revised Terms.

12.3 Service Termination. We may suspend or terminate Services:

 With or without cause, at our sole discretion;

 Upon violation of these Terms;

 For national security or law enforcement purposes;

 Due to technical or operational requirements;

 By providing reasonable advance notice when practicable.

12.4 Effect of Termination. Upon termination:

 User's license to use the Application ceases immediately;

 Outstanding Digital Credentials may be revoked;

 Data retention policies continue to apply;

 Survival clauses remain in effect.

XIII - GOVERNING LAW AND DISPUTE RESOLUTION

13.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of

the Kingdom of Thailand, without regard to conflict of law principles.

13.2 Jurisdiction. The courts of the Kingdom of Thailand shall have exclusive jurisdiction over all disputes

arising from or relating to this Agreement.

13.3 Administrative Remedies. Prior to judicial proceedings, disputes may be addressed through:

 Immigration Bureau complaint procedures;

 Ministry of Interior administrative review;

 Ombudsman investigations;

 Mediation or arbitration where appropriate.

13.4 Waiver of Jury Trial. To the extent permitted by law, both parties waive any right to trial by jury in

legal proceedings.

XIV - MISCELLANEOUS PROVISIONS

14.1 Entire Agreement. This Agreement, together with the Privacy Policy, constitutes the entire

agreement between the parties and supersedes all prior negotiations, representations, or agreements.

14.2 Severability. If any provision is held invalid or unenforceable, the remaining provisions shall remain

in full force and effect.

14.3 No Waiver. Failure to enforce any provision does not constitute a waiver of future enforcement

rights.

14.4 Assignment. User may not assign or transfer rights under this Agreement without written consent.

We may assign this Agreement to any government agency or authorized successor.

14.5 Survival. Provisions regarding intellectual property, limitation of liability, governing law, and data

protection shall survive termination of this Agreement.

14.6 Electronic Records. This Agreement and all related communications may be maintained in

electronic form with the same legal effect as written documents.

7

XV - CONTACT INFORMATION

For questions, complaints, or legal notices regarding this Agreement:

Immigration Bureau of Thailand

Ministry of Interior, Kingdom of Thailand

Chalermprakiat Building, His Royal Highness Crown Prince Maha Vajiralongkorn, 60th Birthday

Anniversary

No. 904, Village No. 6, Ban Mai Subdistrict, Pak Kret District, Nonthaburi Province 11120

Telephone: +66-2-141-9889

Official Website: https://www.immigration.go.th/tdac

IN WITNESS WHEREOF, the parties acknowledge that they have read, understood, and agree to be

bound by this Agreement.

IMMIGRATION BUREAU OF THAILAND

MINISTRY OF INTERIOR

KINGDOM OF THAILAND

[Official Seal of Immigration Bureau]

USER ACKNOWLEDGMENT: By clicking "I AGREE" or similar acceptance mechanism, User acknowledges

receipt of this Agreement and agrees to be legally bound by all terms and conditions set forth herein.

THIM for the techies on the forum - AWS, Digital Identity Co. Ltd. and Thai Immigration.

US Press Center

14 hours ago, SamSpade said:

Thai stores have it & somebody reported the UK Stores have it), in which case either change your Region/Country OR just wait a little while & it will be coming soon :)

Careful changing region on Google playstore you wont be able to change back for a set time.

22 minutes ago, johng said:

Careful changing region on Google playstore you wont be able to change back for a set time.

It's on APKPure for those that can't access it from Playstore.

15 hours ago, SamSpade said:

it would have been good if the original article had included the QR codes to directly download the Apps but I found it easily on the Apple App Store by searching for "THIM".

If you can't find it then it's likely because your Apple/Google store account has a Region/Country setting where the App hasn't been released yet (I know the Thai stores have it & somebody reported the UK Stores have it), in which case either change your Region/Country OR just wait a little while & it will be coming soon :)

got it but don't see the good about it, have the DAC app and that has my personal account to log int, the new THIM has no personal account settings or I didn't find them, as soon as open the app I am in and didn't ask me to login, am I missing something

17 hours ago, Front Row said:

Your question is totally irrelevant.

No its not. The software doent recognize or connect to older versions of phone OS so if your os on the phone you have is not supported then it wont work. Same with banking apps.

On 5/29/2026 at 8:55 AM, stubuzz said:

The 3 minute processing time is not the problem. The small arrival area and the volume of people trying to access the poorly manned booths is.

I have said that for some years they are 25+ booths, most times less than half are manned, that is the bottle neck.

As for the ''New system' 'will it be assessable from my local immigration office, when I renew my extension?

Anything that is to do with a joined-up government is still not here; they will still love all they paperwork

17 hours ago, Cuchulainn said:

Not compatible on my device. How can I change that to download the app on my phone?

Get an up to date phone ? The THIM app only requires Android 8, which is ancient. Don't know about apple OS, but the app store should tell you the version required.

On 5/29/2026 at 1:40 PM, NanLaew said:

The naysayers will have a field day with this for sure, especially the ones who NEVER leave Thailand and despise change. You know who you are.

What's wrong with never leaving Thailand. I like it, here. I am comfortable. I haven't been out of Thailand since I went to Singapore back in 2016. I can't count all the new gizmos, forms, apps, websites, and codes that have come and gone since then. I've avoided all of them.

15 minutes ago, MikeN said:

Get an up to date phone ? The THIM app only requires Android 8, which is ancient. Don't know about apple OS, but the app store should tell you the version required.

Mine is Android 12.

27 minutes ago, MikeN said:

Don't know about apple OS, but the app store should tell you the version required.

iPhone and iPad requires iOS 15.5 or later