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Widow sues Singapore Airlines over Bangkok turbulence death

Linda Kitchen, 74, has launched High Court proceedings against Singapore Airlines after severe turbulence on a London Heathrow flight left her with a broken back and her husband, Geoff, dead.

The aircraft was diverted for an emergency landing in Bangkok, Thailand, after suddenly dropping about 6,000ft (1,828 metres) over Myanmar in May 2024. The Kitchens, from Thornbury near Bristol, had been beginning a six-week holiday to Singapore, Indonesia and Australia.

Injuries after sudden drop

Lawyers acting for Mrs Kitchen say Geoff Kitchen, 73, was fatally injured during the incident, while she suffered severe back injuries. It is understood that he suffered a heart attack after the aircraft's sudden drop at high altitude.

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"There had been some turbulence over Europe, and it had been shaky over the water, but it was around 10 hours into the flight when we encountered the main turbulence," Mrs Kitchen said.

"It was so severe; it felt like the aircraft was dropping. I noticed my Kindle and Geoff's phone had fallen to the floor, and I thought the plane was going down."

Mrs Kitchen said her husband fell on top of her as the aircraft plummeted, crushing her against an armrest. Other passengers helped move him and a doctor on board began CPR. Oxygen masks were deployed in the cabin.

She was taken to hospital in Bangkok while her husband remained on the aircraft. It was two days before she was told that he had died.

"When I got separated from Geoff, I knew he was in a bad way, but nothing prepared me for hearing he had died. It was absolutely devastating," she said.

Claim seeks specialist support

Mrs Kitchen spent 10 days in hospital before being airlifted back to Bristol. She then remained in hospital in the UK for about another week and required substantial help at home after discharge.

"I was in so much pain that the journey was a blur," she said.

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Pictures courtesy of BBC

Her claim seeks damages from Singapore Airlines to help fund specialist support for her back.

Anthe Korelidou, the specialist aviation lawyer representing Mrs Kitchen, said the injuries showed the seriousness of what happened.

"That Geoff was fatally injured and Linda suffered severe injuries vividly highlights the severity of what happened," she said.

Family seeks answers

Ms Korelidou said that, while it was more than two years since Geoff's death, Mrs Kitchen and her family still had questions about the incident and whether more could have been done to prevent the injuries.

"All Linda wants is for the most thorough investigations to be conducted," she said. "The issuing of High Court proceedings is a major milestone in being able to provide Geoff's loved ones with the answers they deserve."


Related story

One-dead-30-injured-in-Singapore-airlines-emergency-landing


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31 August 2026

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nauseus Star Member

nauseus

Advanced Member
(edited)
1 hour ago, msbkk said:

Ok. Pilots can try to largely avoid turbulences by changing routes and altitude. This does not mean however that you can completely avoid flying through bad weather zones. To sue an airline because of that might not be possible except of pilot error or flight instrument error.

Well I think I've already said as much but what is unknown is what may have happened if the wx radar had captured and displayed this significant system? Would the pilots have requested a different local area routing to avoid it? There were two full Captains on the flight deck at the time and I would expect them to have requested a deviation via the clearest option.

Edited by nauseus

msbkk Gold Member

msbkk

Advanced Member
15 minutes ago, nauseus said:

Well I think I've already said as much but what is unknown is what may have happened if the wx radar had captured and displayed this significant system? Would the pilots have requested a different local area routing to avoid it? There were two full Captains on the flight deck at the time and I would expect them to have requested a deviation via the clearest option.

Yes, it is unknown what exactly has happened. As I mentioned even if the radar has captured and displayed it and pilots tried to avoid it (which we do not know) it might not have been possible to completely avoid it. Also, pilots have to follow the instructions of air traffic control, there are other people involved. I remember that years ago I was on a quite bumpy flight and the pilot told us that he has to follow the instructions and flight route and height of air traffic control because of other planes in the area.

NedR69 Silver Member

NedR69

Advanced Member

At 07:49:32 UTC, one of the pilots called out that the fasten seatbelt signs had been turned on. At 07:49:40 UTC the aircraft experienced a drop in vertical acceleration from +1.35G to −1.5G within 0.6 seconds, which likely caused unrestrained passengers to become airborne. At 07:49:41 UTC the vertical acceleration changed from −1.5G to +1.5G in 4 seconds, which would have caused airborne occupants to fall.[39]

Point eight seconds after the light came on, turbulence hit hard. 0.8 seconds, less than one second after the seatbelt light came on.

[39]

"Transport Safety Investigation Bureau Preliminary Investigation Findings of Incident Involving SQ321" (Press release). Ministry of Transport of Singapore. 29 May 2024. Archivedfrom the original on 30 May 2024. Retrieved 30 May 2024.

ronnie50 Platinum Member

ronnie50

Advanced Member
3 hours ago, msbkk said:

Yes, it is unknown what exactly has happened.

Is it? I thought it was well reported at the time that the aircraft encountered 'clear air turbulence'. No? Radar and all the other instruments cannot see that - and you only know once you're in it.

nauseus Star Member

nauseus

Advanced Member
3 hours ago, ronnie50 said:

Is it? I thought it was well reported at the time that the aircraft encountered 'clear air turbulence'. No? Radar and all the other instruments cannot see that - and you only know once you're in it.

It was reported wrong.

worgeordie Star Member

worgeordie

Advanced Member

Singapore Airlines lawyers will be calling this an "Act of God" and doubt any compensation

will be paid , Singapore Airlines are also been sued by lady because she swallowed a piece

of a satay stick on a flight to USA , she was a singer and claims she cannot sing anymore...

regards worgeordie

NedR69 Silver Member

NedR69

Advanced Member

.8 seconds after the light came on, less than 1 second.

16 hours ago, NedR69 said:

Wow, that was some serious turbulence. Did the news state if the seatbelt light was on?

Point eight seconds after the light came on, turbulence hit hard. 0.8 seconds, less than one second after the seatbelt light came on. This will end the question if the light was on when they were injured. Nope, not a factor.

jacko45k Star Member

jacko45k

Advanced Member
23 hours ago, msbkk said:

These cases of unexpected sudden turbulence have happened since quite some time already. That's why there is always an announcement to keep seatbelts fastened whenever seated. But yes, overall cases of turbulence have increased during the past years.

As a percentage or purely just numerically. There are a lot more planes in the air in modern times. Is it climatic or other factors?

NedR69 Silver Member

NedR69

Advanced Member

Per the Montreal Convention, airlines have strict Liability for Accidents

  1. Strict Liability for Accidents: The airline is automatically liable for proven physical injuries or death caused by an in-flight "accident" (defined as an unexpected external event like severe turbulence), meaning victims do not need to prove negligence for baseline claims.

  2. Investigation Findings: Final safety findings from Singapore’s Transport Safety Investigation Bureau noted that the sudden plunge and G-force shifts occurred when the plane traversed storm cells that went undetected by the aircraft's onboard weather radar, which shapes the evidentiary landscape for ongoing high-value civil claims.

  3. Liability Caps & Proof: Under the treaty, the airline cannot contest damages up to a threshold of approximately $175,000 per passenger. For claims exceeding this amount, Singapore Airlines can attempt to limit its liability by proving it took all necessary measures to avoid the weather or that the passenger was at fault (such as ignoring seatbelt signs), though successfully using this defense is rare.

JerryM Gold Member

JerryM

Advanced Member

From the Straits Times article linked page 1 this topic:

Anthe Korelidou, a specialist aviation lawyer representing Kitchen, said: “While it’s more than two years since Geoff’s death, Linda and the rest of her family continue to have a number of questions and concerns about what happened and if more could have been done to prevent their injuries.

“All Linda wants is for the most thorough investigations to be conducted."

NB In other words, they are claiming the official investigation was inadequate and did not say that SIA was, in some manner, negligent.

stevenl Star Member

stevenl

Advanced Member
24 minutes ago, JerryM said:

From the Straits Times article linked page 1 this topic:

Anthe Korelidou, a specialist aviation lawyer representing Kitchen, said: “While it’s more than two years since Geoff’s death, Linda and the rest of her family continue to have a number of questions and concerns about what happened and if more could have been done to prevent their injuries.

“All Linda wants is for the most thorough investigations to be conducted."

NB In other words, they are claiming the official investigation was inadequate and did not say that SIA was, in some manner, negligent.

Nice words. They smell money, that's why they're there.

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