vogie Posted October 18, 2017 Share Posted October 18, 2017 I have a Samsung Galaxy 10.1 and the screen has started to bulge causing it to come away from the aluminium backing case. I am suspecting it might be a faulty battery expanding. I have searched the net a found you need a special tool to remove two screws from the casing and a plastic screen extractor. Does anyone know where such tools can be purchased, or do you really need them? I have looked at archived posts and there is mention of various Samsung dealers in Pattaya that would do the job, but would charge you an arm and leg. There is also mention of a guy in TukCom that is capable of these sort of repairs and is very reasonable, does anyone know the where-abouts in TukCom of this chap? Link to comment Share on other sites More sharing options...
JaseTheBass Posted October 19, 2017 Share Posted October 19, 2017 Take it to your nearest Samsung Service Centre.Sent from my Cray II supercomputer Link to comment Share on other sites More sharing options...
thedemon Posted October 21, 2017 Share Posted October 21, 2017 Search youtube and there will be videos showing disassembly. Here's one: Link to comment Share on other sites More sharing options...
vogie Posted October 21, 2017 Author Share Posted October 21, 2017 5 minutes ago, thedemon said: Search youtube and there will be videos showing disassembly. Here's one: Yes I've seen the videos, but this is where the plot thickens. On closer inspection it is not the rear of the tablet that is coming away, but the front that appears to be glued on, I don't fancy trying to glue it back myself, one blob of glue in the wrong place and ...........? I just don't fancy taking it to a Samsung dealer that sees mega baht signs as I walk into the shop. Thank for the advice anyway. Link to comment Share on other sites More sharing options...
thailand49 Posted October 21, 2017 Share Posted October 21, 2017 Pao, in tukcom, up escalator turn right go down to the last row then left start to look for the sign PAO. Link to comment Share on other sites More sharing options...
hobobo Posted October 21, 2017 Share Posted October 21, 2017 1 hour ago, vogie said: Yes I've seen the videos, but this is where the plot thickens. On closer inspection it is not the rear of the tablet that is coming away, but the front that appears to be glued on, I don't fancy trying to glue it back myself, one blob of glue in the wrong place and ...........? I just don't fancy taking it to a Samsung dealer that sees mega baht signs as I walk into the shop. Thank for the advice anyway. My experience with the Samsung Service Centre on North Pattaya Road was very encouraging (my problem wasn't with a tablet but Galaxy S7 Edge) and not at all expensive. Try them out and ask for a quotation before any work is done. Link to comment Share on other sites More sharing options...
garbolino Posted October 21, 2017 Share Posted October 21, 2017 i think first floor up the escalator on the right hand side when entering from Pattaya Tai Link to comment Share on other sites More sharing options...
tifino Posted October 21, 2017 Share Posted October 21, 2017 Warranty job?? Link to comment Share on other sites More sharing options...
vogie Posted October 21, 2017 Author Share Posted October 21, 2017 24 minutes ago, tifino said: Warranty job?? No such luck. ? Link to comment Share on other sites More sharing options...
Grumpy Duck Posted October 21, 2017 Share Posted October 21, 2017 I refuse to own any Samsung product. I used to own a Samsung digital camera, had an excelent schneider lens. Came with software to save images on PC. I upgraded my pc from XP to Win 7 and the software would not work. I called tech support to see if there was an upgrade, the korean I talked to told me I need a new cable, I replied, no, my cable works fine on my laptop I need a software upgrade. He said I was stupid and needed a cable. I demanded to speak to a supervisor, complained about being called stupid, he never apologised but did tell me there was no software upgrade. That was maybe 5 years ago. I still refuse to buy any Samsung product. Yes, a stubborn grumpy duck but samsungs loss. 5555555 Link to comment Share on other sites More sharing options...
jacko45k Posted October 21, 2017 Share Posted October 21, 2017 I have seen some screen replacement kits on Ali Baba that come with some tools. Problem is the time stuff takes to come from China is usually excessive.. it gets held up as soon as it gets to Thailand. For me 4-5 weeks. Link to comment Share on other sites More sharing options...
jacko45k Posted October 21, 2017 Share Posted October 21, 2017 10 hours ago, Grumpy Duck said: I refuse to own any Samsung product. I used to own a Samsung digital camera, had an excelent schneider lens. Came with software to save images on PC. I upgraded my pc from XP to Win 7 and the software would not work. I called tech support to see if there was an upgrade, the korean I talked to told me I need a new cable, I replied, no, my cable works fine on my laptop I need a software upgrade. He said I was stupid and needed a cable. I demanded to speak to a supervisor, complained about being called stupid, he never apologised but did tell me there was no software upgrade. That was maybe 5 years ago. I still refuse to buy any Samsung product. Yes, a stubborn grumpy duck but samsungs loss. 5555555 Had and have their TVs, phones and DVD players, that were pretty good. Perhaps your problem was with your computer . Usually it will see a camera as external storage and copying is a matter of drag and drop. Could have been a driver update required. XP sounds pretty ancient. Link to comment Share on other sites More sharing options...
Grumpy Duck Posted October 22, 2017 Share Posted October 22, 2017 1 hour ago, jacko45k said: Had and have their TVs, phones and DVD players, that were pretty good. Perhaps your problem was with your computer . Usually it will see a camera as external storage and copying is a matter of drag and drop. Could have been a driver update required. XP sounds pretty ancient. This was many years ago as I said I updated from Win XP to Win 7. The problem was the software only worked with win 98 and Win XP. I did find a work around, but the camera died soon after. Link to comment Share on other sites More sharing options...
elgenon Posted October 22, 2017 Share Posted October 22, 2017 I just checked on Amazon for you. $18 for screen replacement kit with preinstalled adhesive and tools. So no worries about the goop. Link to comment Share on other sites More sharing options...
vogie Posted October 22, 2017 Author Share Posted October 22, 2017 10 minutes ago, elgenon said: I just checked on Amazon for you. $18 for screen replacement kit with preinstalled adhesive and tools. So no worries about the goop. Thanks for that, I'll check it out. Link to comment Share on other sites More sharing options...
impulse Posted October 22, 2017 Share Posted October 22, 2017 2 hours ago, elgenon said: I just checked on Amazon for you. $18 for screen replacement kit with preinstalled adhesive and tools. So no worries about the goop. Just out of curiosity, what's the "all-in" price after they add shipping, prepaid (estimated) duty and all the rest? Sometimes Amazon works out well from Thailand. Sometimes, the all-in price is many multiples of the sale price. My best example was when I tried to order a $9 microwave popcorn bowl, and the all-in price was $65. Bought it from AliExpress for $9 with free delivery. Link to comment Share on other sites More sharing options...
elgenon Posted October 27, 2017 Share Posted October 27, 2017 On 10/22/2017 at 11:37 AM, impulse said: Just out of curiosity, what's the "all-in" price after they add shipping, prepaid (estimated) duty and all the rest? Sometimes Amazon works out well from Thailand. Sometimes, the all-in price is many multiples of the sale price. My best example was when I tried to order a $9 microwave popcorn bowl, and the all-in price was $65. Bought it from AliExpress for $9 with free delivery. No idea. Why not go on the website and figure it out? You are not committed. I think I did my work. Amazing you want everything given to you. I get nothing out of this. I was trying to be helpful but this is a bit much. Send me the money plus shipping in America and I will bring it to Bangkok in November. You would have to collect it then as I am tight on weight w AA. Link to comment Share on other sites More sharing options...
impulse Posted October 27, 2017 Share Posted October 27, 2017 28 minutes ago, elgenon said: No idea. Why not go on the website and figure it out? You are not committed. I think I did my work. Amazing you want everything given to you. I get nothing out of this. I was trying to be helpful but this is a bit much. Send me the money plus shipping in America and I will bring it to Bangkok in November. You would have to collect it then as I am tight on weight w AA. Why would I do that? I'm not the one who wants it. That's someone else. I'm just curious, and passing on a little experience that a lot of people don't realize when they claim that something's available on Amazon. That $18 product you're holding out may not be anywhere close to $18 all in. Link to comment Share on other sites More sharing options...
KittenKong Posted October 27, 2017 Share Posted October 27, 2017 My new(ish) phone developed a white spot on the screen which is the first sign of the battery failing and bulging. I took it to the Samsung repair centre in Pattaya and they changed the battery and also the USB port, both under warranty. Link to comment Share on other sites More sharing options...
elgenon Posted October 30, 2017 Share Posted October 30, 2017 On 10/27/2017 at 10:57 AM, impulse said: Why would I do that? I'm not the one who wants it. That's someone else. I'm just curious, and passing on a little experience that a lot of people don't realize when they claim that something's available on Amazon. That $18 product you're holding out may not be anywhere close to $18 all in. What I am saying is that I will bring it for anyone who wants to pick it up in Bangkok. So it will be $18 plus domestic shipping. Sorry, didn't know if you wanted one or not. You seemed interested. Link to comment Share on other sites More sharing options...
elgenon Posted October 30, 2017 Share Posted October 30, 2017 Actually probably too late now. Not enough time for shipping before I leave for the Venice of the East. Link to comment Share on other sites More sharing options...
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