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Legal refund policy of e-commerce in Thailand

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I just ordered PC parts on this thai registered e-commerce website www.invadeit.co.th

For many reasons, one of which being long supplier delay, I need to cancel it.

No item has been shipped yet.

I have yet to obtain a feedback from the shop but I take advantage of this experience to look deeper into Thailand's law regarding ecommerce.

 

In my country, you must refund cancelled purchases within the statutory ‘cooling off’ period – 14 days. 

Does Thailand have such a legal framework protecting e-commerce shoppers? 

  • Author

Thanks for a quick answer. 

Yes, they seem legit and overall their prices are the best I've found, or should I say the least worst.

However, I am running out of time and need a PC right away so I definitely need to cancel.

I am very confident that they will grant me the refund, I was just wondering on a more general level if there was some kind of frame regulating e-commerce sales in Thailand. Yet, since Thailand's e-commerce sector is next to inexistent I doubt that there is anything speficic yet :saai:

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