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Posted

Hi

It's been a while since I last accessed my KBank account via the net, and there seems to have been a few changes since last time. Now I dont seem to be able to look at my web card details online. I have then recorded, but I cant/dont know how to access them now online. In another post on TV describes how to access the details - these options, for me, are not there now.

Does anyone know how to now get at webcard (web based credit card) details in KCyberBanking ?

http://www.thaivisa.com/forum/index.php?ac...=13&t=75485

Important text below :

Dear Web Card Holder

Subject: KBank has already issued CVV number for your Web Card

KASIKORNBANK has already issued CVV number for your Web Card. You can view it by

1. Login to K-Cyber Banking.

2. Choose the menu, “Account Summary”, on the left.

3. The 16-digit of your Web Card number, Account Nickname, Web Card

Limit and Available Credit will be shown at the bottom of the page “Account Summary”.

4. Choose “Balance Inquiry” for the Web Card account.

5. The system will show the 16-digit of your Web Card number, Account

Name, CVV number, The account number that were debit, Expiry date, Credit Limit (THB), Total Credit Used (THB) and Available balance (THB).

Also there is a few potentially important announcements on the KBank login page :

Dear K-Cyber Banking Valued Customer,

Subject: Notification of e-mail Addresses for K-Cyber Banking Services

Please be informed that from January 26, 2007 onwards, the Bank's e-mail addresses for K-Cyber Banking services will be as shown below:

1) E-mail address used to notify user ID, password, news, promotion and report financial transactions

Previously - [email protected]

New Address - [email protected]

2) E-mail address for inquiries regarding K-Cyber Banking service will remain unchanged. You can contact us

at: [email protected] or use the K-Contact Center, Tel. 0 2888 8800 press 06, for

further information about K-Cyber Banking.

Sincerely yours,

KASIKORNBANK PCL.

Dear K-Cyber Banking Valued Customer,

Subject: Notification of changed in K-Cyber Banking service

Please be informed that from December 22, 2006 onwards, KBank will have some minor changes in K-Cyber Banking service procedures:

1. KBank will re-activate PIN 2, which will be required for conducting risky transactions, e.g., transferring money to other persons, adding accounts or amending your personal profile. For OTP users, you will still be able to use the system as usual.

2. In order to make it more convenient to use our K-Cyber Banking service, you can pay for products and services at over 300 shops without being required to enter either your PIN 2 or OTP anymore.

3. We will change the procedures for adding other accounts to the following method:

3.1 Customers using OTP (One-Time Password)

After you fill out the details of another account to link to the K-Cyber Banking system, the system will automatically add the new account for you immediately without being required you to send any documents to KBank.

3.2 Customers using PIN 2

After you fill out the details of another account to the link to the K-Cyber Banking system, you will have to download the Add Other Account Form from the link on the page "Other Account List" or the box for "Download Form" on the left-hand side of the screen. Then, complete the required information and attach a photocopy of your national ID card or passport (for non-resident) certify all required documents with your signature and send them to KBank at the following address:

Retail and SME E-Business Department,

Fl 6, KASIKORNBANK PCL,

Ratburana Road, Bangkok 10140

Or, fax to: 0 2470 1853

KBank will approve your request within 3 working days after receiving all required documents.

PIN 2 users can switch from PIN 2 to OTP (One-Time Password) system for conducting risky transactions, e.g., transferring money to other persons, adding accounts and amending your personal profile. The OTP (One-Time Password) will be automatically generated and sent to you as a security password via SMS and can be used only within six minutes after being issued. You can apply for the OTP (One-Time Password) via K-Cyber Banking website and at K-Contact Center.

If you require further information, please contact our K-Contact Center at: Tel. 0 2888 8800 or e-mail: [email protected]

Sincerely yours,

KASIKORNBANK PCL.

Posted

Just called Kasikorn bank and got the answer - nice to have a chat in thai too - first time for 2 months !

The answer is :

Account Management - Balance Enquiry - choose webcard - and hey presto all is revealed.

Nevertheless, KBank have changed the layout of their website.

  • 3 years later...
Posted

Thrilled, i suspect this thread isnt really valid anymore. Its 3 years old.

As a side-note, I use Kbank online..and everything works fine for me.

Posted
Just called Kasikorn bank and got the answer - nice to have a chat in thai too - first time for 2 months !

The answer is :

Account Management - Balance Enquiry - choose webcard - and hey presto all is revealed.

Nevertheless, KBank have changed the layout of their website.

It really works! Their KContact center. I can even get an answer to my technical question.

Posted
Thrilled, i suspect this thread isnt really valid anymore. Its 3 years old.

As a side-note, I use Kbank online..and everything works fine for me.

Hi eek,

Have you done any online booking of flight from AirAsia lately? Mine (several attempts) were declined ... :)

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