Trying to book online AirAsia flight to Hong Kong from Chiang Mai and pay cash at 7/11, as i have done many times before but now not able to find the correct online button to choose this method of payment.

 

Possible that AirAsia has discontinued this service but i cannot contact them nor do they admit any change.  

Has anyone here used 7/11 to pay cash for air tix, very recently?

Hi sometimes its not available when the departure date is too close to the current date. I found that out the hard way.

7-Eleven is usually listed under the 'Counter Service' payment option.

 

Payment channels

Thailand Baht (THB)

 

Channels	Notes	Availability
Credit / Debit Cards	Visa MasterCard Amex1 JCB2 1Not available for AirAsia X (D7), AirAsia India (I5), Philippines AirAsia (Z2) and Indonesia AirAsia Extra (XT) bookings. 2Available for Thai AirAsia (FD), Indonesia AirAsia (QZ) and Indonesia AirAsia Extra (XT) bookings only.	Up to 2 hours
Counter Payment	Counter Service	Up to 24 hours
Internet Banking	Siam Commercial Bank Bangkok Bank Krungthai Bank Krungsri UOB CIM Thai Thanachart Bank TMB Bank	Up to 24 hours
Instalment Payments	BBL Minimum payment of THB5,000. Available for AirAsia (AK), Thai AirAsia (FD), Indonesia AirAsia (QZ) and Thai AirAsia X (XJ) bookings only.	Up to 24 hours
UnionPay	Not available for AirAsia India (I5) bookings.	Up to 24 hours
E-Gift Voucher (eGV)	Pay for your flights conveniently using the Electronic Gift Voucher (eGV). With the eGV, your flights and add-ons can be paid using a unique voucher code. Learn more about eGV.	Up to 2 hours
ATM/Mobile Banking	SCB BBL Kasikorn Bank Krungthai Bank Krunsri	Up to 24 hours

I flew in November,2017 on Air Asia, paid at 7-11 in July,2017.

Two months ago, as per Rich's post above. The wife always buys her AA tickets thru 7/11 counter pay.

 

Thanks guys but, IMO, all your info is 'out-of-date' coz i see no such options today.

 

And RichCor, the 'usually' must refer to yesterday.

 

I'm  flying 26 March so hardly too late to pay.

 

Yeah, i could be wrong but no progress today.

 

Kinda angry at AA for the situation. 

 

Here's what i find now.  Policy at AA has changed and now for cash payment at 7/11 must sign in to Counter Service vendor prior to service.  And i found this is certainly not what AA wants you to do coz it's very difficult to locate this on the AA website and must read Thai to make any progress.  I ain't signing in so will find another method.

 

3 hours ago, robblok said:

Hi sometimes its not available when the departure date is too close to the current date. I found that out the hard way.

correct. I couldn't give an exact time, but robblok is correct. If your booking time falls within 24-48 hrs at a guess, i think it wont be possible..

1 minute ago, chingmai331 said:

Thanks guys but, IMO, all your info is 'out-of-date' coz i see no such options today.

 

And RichCor, the 'usually' must refer to yesterday.

 

I'm  flying 26 March so hardly too late to pay.

 

Yeah, i could be wrong but no progress today.

 

Kinda angry at AA for the situation. 

 

Here's what i find now.  Policy at AA has changed and now for cash payment at 7/11 must sign in to Counter Service vendor prior to service.  And i found this is certainly not what AA wants you to do coz it's very difficult to locate this on the AA website and must read Thai to make any progress.  I ain't signing in so will find another method.

 

That's a surprise mate. It has happened to me a few times but it was due to being to close to departure date, and the missus said the same thing in regards to being to close to the date.

Good luck.

Just now, Chriss77 said:

That's a surprise mate. It has happened to me a few times but it was due to being to close to departure date, and the missus said the same thing in regards to being to close to the date.

Good luck.

Either that or use Thai Smile. Probably less chance of an unplanned "swim" mid flight !!

Sorry, that was uncalled for !!!

I booked Air Asia flights yesterday through the App Traveloka and paid at 7/11. 

4 minutes ago, Tongjaw said:

I booked Air Asia flights yesterday through the App Traveloka and paid at 7/11. 

I just logged in to AA website with my account.

Then did an arbitrary booking for March 26.

Proceeded to the payment and see this:

 

 

Doesn't look that anything after that would stop me.

So I don't see the problem.

Edited March 11, 20188 yr by KhunBENQ

Are you actually in chiang mai? if your over the border and trying to make a future booking via 7/11 it wont work

4 minutes ago, KhunBENQ said:

Doesn't look that anything after that would stop me.

So I don't see the problem.

Repeated with Chiang Mai - Hong Kong (26 March).

Same result as above. Counter payment on the menu.

...and you must select THB (Thailand Baht) as your CURRENCY when selecting your flight origination/destination in order to get the 'Over the Counter' payment option.

 

Just confirmed, same as KhunBENQ

 

Edited March 11, 20188 yr by RichCor
add graphic

I paid TODAY  - 2 hours ago  - at 7/11. Everything went smooth. When I got home the ticket was already in my mail.

When i book, i see no such screen.  A list of 'how  to  pay' yes, but a different screen and no 7/11 option.  Could be my Macbook Pro, could be other factors. 

I choose Thai baht as currency so that's not the issue. And i'm in CM, eager to get out, during  smokey season and SongKran.

I'll need to go to the AirAsia shop near Tha Pae gate and spend a few more baht to get the job done.

I don't use smartphone only wired laptop, and never any App things.

Curious to be sure.

thnx all.

More news.  I tried CNX to Don Mueng and the 7/11 screen did pop up.  So Domestic works for me but no International.

And i sure the desktop web screens are different from the smartphone screens so maybe the geeks at AirAsia not up to speed to keep all platforms uniform. 

All sorted.  Used Google incognito and signed into AirAsia as guest.  All those payment option screens popped up and i chose 7/11.  

Now all paid, tix in hand.

Where's the problem?  Something to do with my machine, my login, their response....in fact i don't know why.

But now i know what to do in the future.

4 minutes ago, chingmai331 said:

All sorted.  Used Google incognito and signed into AirAsia as guest.

Probably a browser cookie stated preference issue. 

 

So, do you now have AirAsia ads posted all over ThaiVisa??  I had to wipe cookies and history to get rid of them after doing the simulation ticket. Ugh!

Ha!  No cookies stored in 'incognito' so no ads.  (But in fact, i'm pretty ignorant of all that tech stuff).

Won't have this problem again till October 2018.

 

Now try doing on-line web check-in and see how far you get with that!

On 3/11/2018 at 1:51 PM, KhunBENQ said:

I just logged in to AA website with my account.

Then did an arbitrary booking for March 26.

Proceeded to the payment and see this:

 

 

Doesn't look that anything after that would stop me.

So I don't see the problem.

You booked domestic, but for international flights they don't accept it anymore.

9 minutes ago, StayinThailand2much said:

You booked domestic, but for international flights they don't accept it anymore.

Wrong as I showed in the other thread.

Quite useless to mix up the two threads.

Please continue in your thread:

 

This topic now closed since a new topic asking the same question has been posted.

Continue the discussion here.