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Posted

I asked for advice about buying a new laptop recently, and got a lot of good advice from you kind posters. I decided on a Lenovo Yoga 520.

I am very happy with it except for one thing, it will not allow any email notifiers. I have tried several times to download Email Tray, and although it has confirmed that it is installed, when I click on the icon, a notice comes up "email tray is analyzing your email preferences. this may take several minutes".

 

This is four hours now, anyone know the reason for this? Could it have anything to do with my laptop being a 2-1?  Thanks.

Posted

Hi Possum,

 

I doubt very much that it is the machine not allowing your Email Tray to work. I've never heard of this but looking at a brief write-up it does say that the first job it does is to index your mail (from multiple accounts if required). Possible that it has been caught in a loop while indexing? Have you tried to hard shutdown your device (proper shutdown as opposed to restart). This should allow the program to either resume the indexing or complete it. You could also go into Services, stop and restart Email Tray from there.

 

I also have a Yoga 520 and it seems compatible with all the programs i have installed; some of these go back pre Win XP when they were released and still work great. Did you add a HDD to the SSD? If you weren't aware, it should still have the HDD bay and sata connection under the hood if you want to add to your storage.................:thumbsup:

 

I also wouldn't call it a 2-1, it does have a 180 degree screen but it isn't detachable. 

Posted
2 hours ago, chrisinth said:

Hi Possum,

 

I doubt very much that it is the machine not allowing your Email Tray to work. I've never heard of this but looking at a brief write-up it does say that the first job it does is to index your mail (from multiple accounts if required). Possible that it has been caught in a loop while indexing? Have you tried to hard shutdown your device (proper shutdown as opposed to restart). This should allow the program to either resume the indexing or complete it. You could also go into Services, stop and restart Email Tray from there.

 

I also have a Yoga 520 and it seems compatible with all the programs i have installed; some of these go back pre Win XP when they were released and still work great. Did you add a HDD to the SSD? If you weren't aware, it should still have the HDD bay and sata connection under the hood if you want to add to your storage.................:thumbsup:

 

I also wouldn't call it a 2-1, it does have a 180 degree screen but it isn't detachable. 

 "You could also go into Services, stop and restart Email Tray from there". Can you please explain this for me?

"Did you add a HDD to the SSD"? Maybe I will go to my local computer shop and ask them to do this for me.

 

I shut it right down then restarted it, but it did not do any good.

 

Posted
48 minutes ago, possum1931 said:

 "You could also go into Services, stop and restart Email Tray from there". Can you please explain this for me?

"Did you add a HDD to the SSD"? Maybe I will go to my local computer shop and ask them to do this for me.

 

I shut it right down then restarted it, but it did not do any good.

 

I am assuming that the program Email Tray will be installed as a service as that is what it will be doing for you. I may be wrong in that assumption, but to take you into Services follow these steps:

 

1. Either click on the Search icon, type directly into the search box on the taskbar (if you have them displayed) or right click on the windows 'start' button and click on Search. Once the search box is open, type in services.

services-01.jpg.957e36a05e3e14741f09c3d06e163b75.jpg

 

2. Left click on Services (not Component Services) This will open the Services msc.

 

services-02.jpg.c603e09c289a3eddac6c5336e925b459.jpg

 

3. This displays all the services on your computer and will provide a brief description of a service that is selected, status and startup type. Scroll down the list until you come to Email Tray. As I am not 100% sure that it will be a Service (I don't have it installed on any of my machines), I will use Microsoft Account Sign-in Assistant only as an example for the next step.

 

services-03.jpg.8200f9e96601bfd046ba6ae944a3766f.jpg

 

4. When you select the service you want, you can either double click or right click and then properties to open the service for review.

 

services-04.jpg.6765e29078beb0de59ba8129cea2f33a.jpg

 

5. If Email Tray is there, you will see a similar box as that above. From here (if the service is running) you can stop it and then restart. You can also change the startup type for that service by clicking on the down arrow in the startup type drop-down box. 

 

Hope that helps and isn't too complicated.........................:smile:

 

As for your question reference the HDD, yes, I installed a 2TB 2 1/2" drive to run as my storage drive; all programs installed on the SSD (including email to utilise the search speed of the SSD) and My Documents/Pictures/Videos/Downloads redirected onto the HDD. Works great!

Posted
17 hours ago, chrisinth said:

I am assuming that the program Email Tray will be installed as a service as that is what it will be doing for you. I may be wrong in that assumption, but to take you into Services follow these steps:

 

1. Either click on the Search icon, type directly into the search box on the taskbar (if you have them displayed) or right click on the windows 'start' button and click on Search. Once the search box is open, type in services.

services-01.jpg.957e36a05e3e14741f09c3d06e163b75.jpg

 

2. Left click on Services (not Component Services) This will open the Services msc.

 

services-02.jpg.c603e09c289a3eddac6c5336e925b459.jpg

 

3. This displays all the services on your computer and will provide a brief description of a service that is selected, status and startup type. Scroll down the list until you come to Email Tray. As I am not 100% sure that it will be a Service (I don't have it installed on any of my machines), I will use Microsoft Account Sign-in Assistant only as an example for the next step.

 

services-03.jpg.8200f9e96601bfd046ba6ae944a3766f.jpg

 

4. When you select the service you want, you can either double click or right click and then properties to open the service for review.

 

services-04.jpg.6765e29078beb0de59ba8129cea2f33a.jpg

 

5. If Email Tray is there, you will see a similar box as that above. From here (if the service is running) you can stop it and then restart. You can also change the startup type for that service by clicking on the down arrow in the startup type drop-down box. 

 

Hope that helps and isn't too complicated.........................:smile:

 

As for your question reference the HDD, yes, I installed a 2TB 2 1/2" drive to run as my storage drive; all programs installed on the SSD (including email to utilise the search speed of the SSD) and My Documents/Pictures/Videos/Downloads redirected onto the HDD. Works great!

Hi mate, Email Tray is not installed as a service, I really fancy the idea of the SSD getting redirected in to the HDD. I will go and see the guy in the local computer shop, but he cannot speak any English.

While I'm here. just to let you know I am only about 80 Ks from Phitsanulok, and am up there quite a lot. Thanks again for your help.

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