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Grab Users (formerly Uber)...How to easily find your destinations in their HORRIBLE app!

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  • Author
On 5/23/2018 at 7:56 AM, Hummin said:

I just used their app, and again fantastic. Pick up in 3 min at the hotel a side soi close to Terminal 21. The security tried to «grab» 3 passing taxies, but all of them denied to use meter. Picked up my phone, the app found me, I typed my destination, got the pice they would charge (50 baht less han lowest taxi) and in less than 30 sec I had a driver close by accepting my destination and I could accept the car Toyota  vios and the driver. I cant understand the taxies in Bkk will survive with such a great service they have and give.

 

2. Time I use grab now, and no more Local taxi

Use the app for a few more trips and tell us what you think then...LOL!  Using Grab is a totally hit-or-miss experience.  I’ve had Grab trips work perfectly, but I’d say more than half of my trips get messed up...because of the friggn App!

 

i totally agree with you about the drivers though...they are the best!  FYI,  they are as unhappy about the App as a lot of customers are.

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  • Find the location you want to go to. Tap "directions" lower right. Next panel near top shows icons for  car, bus, walking, and figure hailing a taxi.

  • lordblackader
    lordblackader

    1. you can contact them to add a specific condo - I know, I had them add mine. 2. if you can't get Grab to find Promenada the problem isn't the app ?

  • Kohsamida
    Kohsamida

    Ive had issues with BOTH pick up and destination.  Today I tried to book for a pick up at Maya.  The Grab app put my pickup point about almost 0.5 km east on Huay Kaew, and on the westbound side when

Posted Images

You can complain on the website, wich works better then on the app.

i had my company corrected to the correct soi , only they did not remove the one on the wrong  location.

So now i have 2 company's in 1 moobaan.

Terrible app.

  • Author
1 hour ago, terminatorchiangmai said:

You can complain on the website, wich works better then on the app.

i had my company corrected to the correct soi , only they did not remove the one on the wrong  location.

So now i have 2 company's in 1 moobaan.

Terrible app.

Again LOL ?  I tried to log in on their website and the website just hangs up with a message saying it is sending me a verification code by email which never arrives.  SO BAD!

1 hour ago, Kohsamida said:

Again LOL ?  I tried to log in on their website and the website just hangs up with a message saying it is sending me a verification code by email which never arrives.  SO BAD!

Did you use Hotmail ? look in your junk folder.

G-Mail is so much better, did not had any problem receiving the code.

 

Good luck

  • Author
14 minutes ago, terminatorchiangmai said:

Did you use Hotmail ? look in your junk folder.

G-Mail is so much better, did not had any problem receiving the code.

 

Good luck

Yeah I use Gmail and checked spam folder; nothing.  I also tried different browsers (i normally use Chrome).  Im just not having a good experience with Grab at all. ?

 

This is all because of a monopoly! If Uber was still in competition a business would have to sort out its service ... not anymore


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On 5/22/2018 at 12:34 PM, Kohsamida said:

"Hailing taxi" navigation icon"

Can not see this icon on my screen.

Can you helpfully suggest what I need to do ?

Thanks

50 minutes ago, cracker1 said:

Can not see this icon on my screen.

Can you helpfully suggest what I need to do ?

Thanks

Find the location you want to go to.

Tap "directions" lower right.

Next panel near top shows icons for  car, bus, walking, and figure hailing a taxi.

  • Author
On 5/25/2018 at 9:28 AM, amexpat said:

Find the location you want to go to.

Tap "directions" lower right.

Next panel near top shows icons for  car, bus, walking, and figure hailing a taxi.

FYI, If you are on desktop, certain things do not appear that do appear on mobile devices.  This might be one.

  • 2 months later...

just tried opening grab again since 6 months and its now showing my exact address and you can even drop a pin to show where you want picking up from. (khon kaen). vast improvement.

It's a pity uber is gone, fares are much higher than they used to be and promotions are not as good or as common as they once were

 

I checked grab prices today and used 2 regular taxis instead to experiment 

 

Journey 1 was 143 on grab and cost 77 in meter taxi 

 

Journey 2 was 123 on grab and cost 69 in the meter taxi 

 

^ Are you in CM?  And you got a taxi to use the meter?  Nice. 

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