I have lost my UK Paypal account because they have worked out I am in Thailand.

 

They put it on hold so I phoned them and told them I was on holiday they asked me 2 log in and I thought all was good.But I went to buy something on eBay today and I found out I can't make any Transactions.

 

They asked me to up load some documents on there website,Which I did and now they have banned me because I dont live in the country which my acount is regesterd in.I have opened a new acount but I can't link a card to it is there anyway around this with out haveing A Thai bank acount.

 

 

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Call PayPal in Singapore, they also oversee Thailand, they will help you

their phone is +6565905502

I had to open a thai account when I moved here and I still have my aussie account I can use when I go back there, just needed to have a thai bank account set up for online purchases to use my thai paypal, no problems

Call PayPal in Singapore, they also oversee Thailand, they will help you
their phone is +6565905502

I phoned them they said I need a thai bank account which I don't have.

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I had to open a thai account when I moved here and I still have my aussie account I can use when I go back there, just needed to have a thai bank account set up for online purchases to use my thai paypal, no problems

I don't have one and I think it's more or less impossible for me 2 get one and I am not even sure if I want one to tell the Truth.

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7 hours ago, juice777 said:

I don't have one and I think it's more or less impossible for me 2 get one and I am not even sure if I want one to tell the Truth.

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Same thing happened with me a month ago...told Paypal to stick their account and I can still buy on Ebay as my UK debit card is still recognised for payment(when you come to click payment it gives the option pay by debit/credit card) with most sellers,some say payment by Paypal only

12 years using Paypal never one problem but then they find out I,m here for an extended period they block me.

I am trying to buy something now with my debit card but it just says can't access your PayPal acount

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There should be a seperate box "pay by debit credit card" ignore the Paypal one

Some sellers only sell through Paypal check its not one of these

I can't see a different box and it says paypal and debit card vervifed by PayPal I read somewhere this is a bug or something

There should be a seperate box "pay by debit credit card" ignore the Paypal one
Some sellers only sell through Paypal check its not one of these

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7 hours ago, juice777 said:

I can't see a different box and it says paypal and debit card vervifed by PayPal I read somewhere this is a bug or something

 

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My debit card is still acknowledged by Paypal even though my account is closed.....still valid till next year...I,m guessing after that I cannot renew through them......If you have a debit/credit card still registered with Paypal U can use this...if not your sunk unless you open one here.

My debit card is still acknowledged by Paypal even though my account is closed.....still valid till next year...I,m guessing after that I cannot renew through them......If you have a debit/credit card still registered with Paypal U can use this...if not your sunk unless you open one here.

I think i can't buy with PayPal

Dose this mean PayPal only or payplal and debit cards?

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Paypal and debit/credit cards......but if your card is not registered with Paypal (as well as your uk bank details they want a second payment option when you first registered with them) then your stuffed

Paypal and debit/credit cards......but if your card is not registered with Paypal (as well as your uk bank details they want a second payment option when you first registered with them) then your stuffed

Ok turns out i had to log out of eBay then buy the item then click on as a guest then put my credit card in

Thanks for your help

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I have a US based Paypal account that was linked to my eBay account. Both linked to US bank account and credit cards, but I use my Thai address for delivery of anything I order whether on eBay or wherever. Never had a problem. Never asked to link it to a Thai bank account.

 

 

 

Edited May 23, 20188 yr by Suradit69

They're blocking people who e.g. have a UK bank card, and a UK residence address, but want the purchases to be sent to a different country, because they've been inundated with fraudulent transactions, i.e. the fraudsters are stealing the UK bank and address details. Don't ask me how, ask the fraudsters. And even if you manage to by-pass this, you'll need a UK telephone number or they won't accept your payment transaction.

 

Simplest way is to open a Thai bank account. BKK is convenient, but Paypal's exchange rate is pathetic. 

 

I have a US based Paypal account that was linked to my eBay account. Both linked to US bank account and credit cards, but I use my Thai address for delivery of anything I order whether on eBay or wherever. Never had a problem. Never asked to link it to a Thai bank account.
 
 
 

Me 2 but then I paid for world of war craft with it and I think that's when the problem startwd.

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OP : Don't you have someone in the UK who can verify the account for you?  

I have an account in the Uk and I've never lived there, it was linked to my Father's credit card (both my Father and the card have expired).    I have another account in Hong Kong and I have an account here in Thailand.   Never had any issues with any of them and I log into all three from the same computer all the time.

OP : Don't you have someone in the UK who can verify the account for you?  

I have an account in the Uk and I've never lived there, it was linked to my Father's credit card (both my Father and the card have expired).    I have another account in Hong Kong and I have an account here in Thailand.   Never had any issues with any of them and I log into all three from the same computer all the time.

Not sure what you mean by verify my account I still have a UK address and all that but they have worked out I am In Thailand now.

I have phoned PayPal UK and they are going to try 2 fix it.



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8 hours ago, stephenterry said:

They're blocking people who e.g. have a UK bank card, and a UK residence address, but want the purchases to be sent to a different country, because they've been inundated with fraudulent transactions, i.e. the fraudsters are stealing the UK bank and address details. Don't ask me how, ask the fraudsters. And even if you manage to by-pass this, you'll need a UK telephone number or they won't accept your payment transaction.

 

Simplest way is to open a Thai bank account. BKK is convenient, but Paypal's exchange rate is pathetic. 

 

I have a UK bank card and UK residence address and want my purchases sent to my UK delivery address....they still say no....fark em

6 hours ago, petermik said:

Same thing happened with me a month ago...told Paypal to stick their account and I can still buy on Ebay as my UK debit card is still recognised for payment(when you come to click payment it gives the option pay by debit/credit card) with most sellers,some say payment by Paypal only

12 years using Paypal never one problem but then they find out I,m here for an extended period they block me.

You did the right thing, Paypal are the worst company for anyone to deal with. Better to be avoided.

7 hours ago, juice777 said:

 

 

Not sure what you mean by verify my account I still have a UK address and all that but they have worked out I am In Thailand now.

I have phoned PayPal UK and they are going to try 2 fix it.



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Went through the same process juice last month....spoke with them in the UK they say not allowed to have a UK Paypal account while in Thailand.....I told them extended vacation.....no can do.....they have lost a long term customer

Went through the same process juice last month....spoke with them in the UK they say not allowed to have a UK Paypal account while in Thailand.....I told them extended vacation.....no can do.....they have lost a long term customer

I have one more debit card I can use but it's linked to the same bank acount that has been locked do you think I can still try to set up a new one with that card?

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55 minutes ago, juice777 said:

Not sure what you mean by verify my account I still have a UK address and all that but they have worked out I am In Thailand now.

I have phoned PayPal UK and they are going to try 2 fix it.

 

 

 

According to PayPal's website you can have accounts in multiple countries, but you can only have one as a business account.

So I see no reason why you are having problems.

https://www.paypal.com/us/selfhelp/article/can-i-change-my-paypal-address-to-another-country-faq1434

Note: the question and answer relates to changing the physical address on your PayPal account.  Just leave your old UK address on there or the address of a friend.   The only time I can see it being an issue is if you used a UK account to purchase a physical item and the seller will only send it to the address on the account.    But as I only ever purchase digital good this has never been an issue for me.

 

 

This might also help 

https://www.paypal.com/us/selfhelp/article/can-i-have-multiple-paypal-accounts-faq762

 
According to PayPal's website you can have accounts in multiple countries, but you can only have one as a business account.

So I see no reason why you are having problems.

https://www.paypal.com/us/selfhelp/article/can-i-change-my-paypal-address-to-another-country-faq1434

Note: the question and answer relates to changing the physical address on your PayPal account.  Just leave your old UK address on there or the address of a friend.   The only time I can see it being an issue is if you used a UK account to purchase a physical item and the seller will only send it to the address on the account.    But as I only ever purchase digital good this has never been an issue for me.
 
 

Are you sure about that to me it reads like I can't use my UK acount here.And they said that on the phone.

"No. The laws applicable to PayPal accounts differ by country, so you can't change your address to a country that is different from the country you used when you opened your account. If you're moving abroad, you’ll need to close your existing account and open a new account. If you maintain residences in 2 countries, you can have 2 PayPal accounts as long as only one is a Business account."

I have opened a new one here but I don't have a Thai card to link to it.

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20 minutes ago, juice777 said:

Are you sure about that to me it reads like I can't use my UK acount here.And they said that on the phone.

"No. The laws applicable to PayPal accounts differ by country, so you can't change your address to a country that is different from the country you used when you opened your account. If you're moving abroad, you’ll need to close your existing account and open a new account. If you maintain residences in 2 countries, you can have 2 PayPal accounts as long as only one is a Business account."

I have opened a new one here but I don't have a Thai card to link to it.

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It says   "If you maintain residences in 2 countries, you can have 2 PayPal accounts as long as only one is a Business account."     They can't say you can have two accounts and then say you can't at the same time.


 

I had the same, when I uploaded my documents (passport page) they found out that when I opened the account over 10 years ago I was under the age of 16 at the time and so banned me for accepting the initial agreement being under age.

Edited May 23, 20188 yr by Bountyhuntr

It says   "If you maintain residences in 2 countries, you can have 2 PayPal accounts as long as only one is a Business account."     They can't say you can have two accounts and then say you can't at the same time.


 

Yes but i can't link any card to a Thai one so it's usleess.

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2 hours ago, juice777 said:

Yes but i can't link any card to a Thai one so it's usleess.
 

 

Do you not have a Thai bank account?

 

 
Do you not have a Thai bank account?
 

No I dont

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