NoshowJones Posted June 22, 2018 Share Posted June 22, 2018 I have paid an internet company, will name them if I am not breaking Thai libel laws, for an upgrade. They have taken the money from my bank, they have sent me an activating code, but refuse to answer my emails asking them for the System Key no, I think it is called. It is not a Thai company, but may be an American company. I have also emailed my bank from their website asking them if they can do anything about it, but so far have not answered me. This took place about a week ago. Is there anything I can do about it or do I just have to write it off? Link to comment Share on other sites More sharing options...
transam Posted June 22, 2018 Share Posted June 22, 2018 Surely the code they sent is the 'key"... 1 Link to comment Share on other sites More sharing options...
Vacuum Posted June 22, 2018 Share Posted June 22, 2018 American ISP in Thailand? 1 Link to comment Share on other sites More sharing options...
transam Posted June 22, 2018 Share Posted June 22, 2018 If you are using the free version in the bottom right is an "activate" button to click on. The "key" is usually 4x5 high case letters. If one box to put it in use a "dash" the same as the key shows. If 4 boxes just type in each set of 5 letters.. Link to comment Share on other sites More sharing options...
Fruit Trader Posted June 22, 2018 Share Posted June 22, 2018 14 minutes ago, transam said: If you are using the free version in the bottom right is an "activate" button to click on. The "key" is usually 4x5 high case letters. If one box to put it in use a "dash" the same as the key shows. If 4 boxes just type in each set of 5 letters.. Free version of what, did I miss something ? Link to comment Share on other sites More sharing options...
NoshowJones Posted June 22, 2018 Author Share Posted June 22, 2018 38 minutes ago, transam said: Surely the code they sent is the 'key"... No, I tried that, but I will try again. Thanks Link to comment Share on other sites More sharing options...
NoshowJones Posted June 22, 2018 Author Share Posted June 22, 2018 22 minutes ago, transam said: If you are using the free version in the bottom right is an "activate" button to click on. The "key" is usually 4x5 high case letters. If one box to put it in use a "dash" the same as the key shows. If 4 boxes just type in each set of 5 letters.. That's right Trans, I will try it again and let you know. Link to comment Share on other sites More sharing options...
Fruit Trader Posted June 22, 2018 Share Posted June 22, 2018 We got it now 1 Link to comment Share on other sites More sharing options...
transam Posted June 22, 2018 Share Posted June 22, 2018 1 minute ago, possum1931 said: No, I tried that, but I will try again. Thanks Open the program, if the activate button has gone you are in..In the bottom right corner there is a button "manage license"..click on that and it will tell you the expiration date....2019.. 1 Link to comment Share on other sites More sharing options...
NoshowJones Posted June 22, 2018 Author Share Posted June 22, 2018 37 minutes ago, transam said: If you are using the free version in the bottom right is an "activate" button to click on. The "key" is usually 4x5 high case letters. If one box to put it in use a "dash" the same as the key shows. If 4 boxes just type in each set of 5 letters.. I think that's it working now, Thanks Trans, your a star, but I did use the uppercast letters before. Link to comment Share on other sites More sharing options...
transam Posted June 22, 2018 Share Posted June 22, 2018 1 minute ago, possum1931 said: I think that's it working now, Thanks Trans, your a star, but I did use the uppercast letters before. Does the "manage license" button show when it ends in 2019...? Link to comment Share on other sites More sharing options...
Fruit Trader Posted June 22, 2018 Share Posted June 22, 2018 7 minutes ago, possum1931 said: I think that's it working now, Thanks Trans, your a star, but I did use the uppercast letters before. You asked for advice in public and got a question at post #3. Maybe next time use private massages then you wont need to flag posts with confused. 1 Link to comment Share on other sites More sharing options...
transam Posted June 22, 2018 Share Posted June 22, 2018 1 minute ago, Fruit Trader said: You asked for advice in public and got a question at post #3. Maybe next time use private massages then you wont need to flag posts with confused. Advice may help other readers.... Link to comment Share on other sites More sharing options...
Fruit Trader Posted June 22, 2018 Share Posted June 22, 2018 1 minute ago, transam said: Advice may help other readers.... Then post the software name and make it useful. 1 Link to comment Share on other sites More sharing options...
transam Posted June 22, 2018 Share Posted June 22, 2018 3 minutes ago, Fruit Trader said: Then post the software name and make it useful. Doesn't matter what the software is, all basically the same... Link to comment Share on other sites More sharing options...
Fruit Trader Posted June 22, 2018 Share Posted June 22, 2018 15 minutes ago, transam said: Doesn't matter what the software is, all basically the same... But what about those two black cats you are always talking about? Don't they enter into all of this. Link to comment Share on other sites More sharing options...
NoshowJones Posted June 22, 2018 Author Share Posted June 22, 2018 41 minutes ago, Fruit Trader said: You asked for advice in public and got a question at post #3. Maybe next time use private massages then you wont need to flag posts with confused. I wanted other posters to see how helpful Transam is. Link to comment Share on other sites More sharing options...
NoshowJones Posted June 22, 2018 Author Share Posted June 22, 2018 1 hour ago, transam said: Open the program, if the activate button has gone you are in..In the bottom right corner there is a button "manage license"..click on that and it will tell you the expiration date....2019.. That's exactly what happened. 1 Link to comment Share on other sites More sharing options...
transam Posted June 22, 2018 Share Posted June 22, 2018 5 minutes ago, possum1931 said: That's exactly what happened. Sorted... Link to comment Share on other sites More sharing options...
Fruit Trader Posted June 22, 2018 Share Posted June 22, 2018 12 minutes ago, possum1931 said: I wanted other posters to see how helpful Transam is. That's cool but next time add "guess the software" to the title then we can all play along and fire up the TV mind reading machines. Make sense? BTW Watch out for the black cats. 1 Link to comment Share on other sites More sharing options...
NoshowJones Posted June 22, 2018 Author Share Posted June 22, 2018 3 minutes ago, transam said: Sorted... Link to comment Share on other sites More sharing options...
wpcoe Posted June 25, 2018 Share Posted June 25, 2018 I don't think I've ever seen a more opaque thread on ThaiVisa. Shall we all just start speaking in code? 1 Link to comment Share on other sites More sharing options...
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