gkroo Posted July 26, 2018 Share Posted July 26, 2018 I received an email from Firefox earlier today prompting me to enter a new password because they are updating their system ? I have hesitated and ignored this thinking that it was an attempted hack ?? has anyone else received this advice from Firefox ?? thanks for yr feedback. 1 Link to comment Share on other sites More sharing options...
Vacuum Posted July 26, 2018 Share Posted July 26, 2018 No, have not heard anything. What password are you talking about, there's no password in FF. Link to comment Share on other sites More sharing options...
Halfaboy Posted July 26, 2018 Share Posted July 26, 2018 Did you check the address from the sender ? 1 Link to comment Share on other sites More sharing options...
gkroo Posted July 26, 2018 Author Share Posted July 26, 2018 yes,it was https://accounts.firefox.com/complete_signin? Link to comment Share on other sites More sharing options...
KittenKong Posted July 26, 2018 Share Posted July 26, 2018 This is very unlikely to be genuine though without more information it is impossible to be certain. Link to comment Share on other sites More sharing options...
KhunBENQ Posted July 26, 2018 Share Posted July 26, 2018 (edited) Using Firefox since long but never cared about this "Firefox account". https://accounts.firefox.com/signup Generally it seems legitimate but I can't help about this new password request. The security certificate looks OK. Issued for Mozilla foundation. Edited July 26, 2018 by KhunBENQ 2 Link to comment Share on other sites More sharing options...
KhunBENQ Posted July 26, 2018 Share Posted July 26, 2018 (edited) 2 hours ago, Vacuum said: No, have not heard anything. What password are you talking about, there's no password in FF. Except you have setup such a Firefox account. About the OP : are you aware that you have a FF account? Can you check the sender of the email (not only the display name but the actual server from which it came)? Does this say something to you? https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password Edited July 26, 2018 by KhunBENQ Link to comment Share on other sites More sharing options...
55Jay Posted July 26, 2018 Share Posted July 26, 2018 I haven't received an email from them. Probably best to avoid taking any action in an email/links, etc. I would open FF and go into the Settings/FireFox Account/Manage Account to see what's up. Link to comment Share on other sites More sharing options...
billd766 Posted July 26, 2018 Share Posted July 26, 2018 I used Firefox for years but over time it got more bloated and much slower. About 4 months ago I dumped FF and went to Google Chrome which I find is quicker and less of a hassle to use, and of course it is free. My ad blockers work on it as well. Link to comment Share on other sites More sharing options...
watcharacters Posted July 26, 2018 Share Posted July 26, 2018 9 minutes ago, billd766 said: I used Firefox for years but over time it got more bloated and much slower. About 4 months ago I dumped FF and went to Google Chrome which I find is quicker and less of a hassle to use, and of course it is free. My ad blockers work on it as well. Since you point out that Google chrome is free, I have to ask if there are any paid browsers that are fee based? Link to comment Share on other sites More sharing options...
quandow Posted July 26, 2018 Share Posted July 26, 2018 4 hours ago, gkroo said: yes,it was https://accounts.firefox.com/complete_signin? I tried going there, FF reports a bogus link. 1 Link to comment Share on other sites More sharing options...
Jeffrey346 Posted July 26, 2018 Share Posted July 26, 2018 I would ignore it. If you feel you must change your password, go to account and do it there do not use the supplied link. 1 Link to comment Share on other sites More sharing options...
Popular Post wcoast Posted July 26, 2018 Popular Post Share Posted July 26, 2018 Phishing prevention Rule 1Never use supplied links that ask for your password.Sent from my abacus using Tapatalk 5 1 Link to comment Share on other sites More sharing options...
Straight8 Posted July 26, 2018 Share Posted July 26, 2018 Doubt FF are in the habit of sending out emails. As other have already said, fake/Phishing/scam/malware etc etc Delete and move on. Link to comment Share on other sites More sharing options...
ardsong Posted July 26, 2018 Share Posted July 26, 2018 Use FF for long time, never had a request to change pw. However, FF has a sync features that requires you to have an account with FF, thus a pw. I would never click a link in an email not even from FF, notwithstanding that it looks genuine. If you have any doubt, than you best open FF and in the Preferences go to sync and change your password there. Link to comment Share on other sites More sharing options...
thailand49 Posted July 26, 2018 Share Posted July 26, 2018 Got FireFox on my Desktop as a Icon, just click been using for 2 years never been ask or gotten anything from FF regarding a PW Link to comment Share on other sites More sharing options...
billd766 Posted July 26, 2018 Share Posted July 26, 2018 4 hours ago, watcharacters said: Since you point out that Google chrome is free, I have to ask if there are any paid browsers that are fee based? TBH I don't know why I pointed out that Chrome was free. I think it was an age thing as I am 74. Link to comment Share on other sites More sharing options...
KittenKong Posted July 26, 2018 Share Posted July 26, 2018 If the OP has a Firefox account (which is used for syncing between devices) then this URL will take him to the control panel: https://accounts.firefox.com It is a valid and authentic URL. The problem is that we dont know if the link he posted is actually the link in the email he received or whether it is merely text that has been superimposed over another URL in the email in order to mask it. This is very easy to do in an email and is why you should never click on links in emails unless you are CERTAIN that they are valid and that the sender is genuine. Link to comment Share on other sites More sharing options...
CH1961 Posted July 26, 2018 Share Posted July 26, 2018 I can check it for you. Just provide your account name, password and credit card number with CCV. I will return a report about asap ? 1 Link to comment Share on other sites More sharing options...
Suradit69 Posted July 26, 2018 Share Posted July 26, 2018 (edited) Check out their support site regarding scams, etc. https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams Quote Avoid and report Mozilla tech support scams Mozilla does not charge for downloads, upgrades or technical support, and does not endorse any company that does. Companies that ask for payment or personal information for installing, updating or providing support for Firefox or Thunderbird are not affiliated with Mozilla and should be avoided. Edited July 26, 2018 by Suradit69 Link to comment Share on other sites More sharing options...
Vacuum Posted July 27, 2018 Share Posted July 27, 2018 On 7/26/2018 at 8:37 AM, billd766 said: I used Firefox for years but over time it got more bloated and much slower. About 4 months ago I dumped FF and went to Google Chrome which I find is quicker and less of a hassle to use, and of course it is free. My ad blockers work on it as well. It's not.. Link to comment Share on other sites More sharing options...
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