AIS card expired - how to change OTP in Krungsri

[Rentier28]

My AIS card bought in feb 2018 has expired because I can't connect it to any network abroad. When I'm trying to top-up it online I'm getting:

 

The service is available only AIS One-2-Call.

 

I used it for OTP in Krungsri.

 

The last time I used the card and it was active was in December.

 

So what are my options? Can I reactivate that card somehow or is it possible to change OTP number by calling them?

 

Or the only option is to go to Thailand and visit branch to register a new number?

 

 

Edited July 16, 2019 by Rentier28

[KhunBENQ]

I am afraid you are stuck when not in Thailand.

 

1 hour ago, Rentier28 said:

or is it possible to change OTP number by calling them?

Absolutely no. That would frighten me. It's not even possible after successful login to internet banking. You would have to visit a branch with your passport.

 

SIM card: do you have any contact in Thailand who could try a small topup like 50 Baht?

Just the number is needed.

 

When in Thailand you would go to an AIS service center trying to reactivate. But unlikely that a proxy (contact) can do that. Worth a try.

Edited July 16, 2019 by KhunBENQ