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Posted

So it seems to be some new thing at banks, well in my bank at least. I went in and wanted redraw

money and handed over passport and then staff started look true all pages, like she looking for

something. She had to call manager as she seems not to understand what was visa vs extension in my passport

I start getting <deleted> as non of their good damn business IMO. Passport is valid that"s all the need to know.

I asked what is the problem? what are you looking for?

 

The manager explained they need check extension as if I not

have extension I could not use over counter service, but to use ATM was fine she explained.I did also see she adding stuff

in PC but maybe was my passport number wich they already have so I wonder what she added.

She was also very quick to say: but we don't report, just check.I do understand passport need be checked so its a

real one and valid date etc but my extension is non of their business, and yes I do have valid extension.

 

The bank I want say is great, they know me and I get always the best service so no shadow on the staff, just doing as they are told from higher up.

This was yellow one, Krungsri in Pattaya. I guess I get paranoid but I feel TM30 <deleted>, 90days BS, changing of money in bank etc and now more

checking make me feed up.

Next is need show passport with proper extension to buy snacks in 7/11. So do not go to any bank if

you even have 1 day overstay as the thing they said, we don't report, I don't believe one bit. Maybe I'am wrong, just feel its to much now, Rant over.

Posted

I suspect its charges related 

  • cash withdrawal with PP is free and time consuming for staff
  • ATM not free( for overseas or out areas customer) and no work for staff

If i were a bank manager (i was many years ago) I would want my staff working not being sidetracked on what could be done via ATM.

Guess they are trying to find away around extra work 

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