Jeffrey346 Posted September 3, 2019 Share Posted September 3, 2019 I used the Roojai online App to get a quote for my Toyota Vigo. Seems their quote is 50% less than I am currently paying for the same coverage. I am wondering if anyone has direct experience with Roojai. I did read some Social Media posts that said some dealers and repair shops won't accept them for direct payments due to slow payments. Any info would be appreciated... Link to comment Share on other sites More sharing options...
worgeordie Posted September 3, 2019 Share Posted September 3, 2019 Never heard of them,insurance might not be something you want to go with the cheapest. regards worgeordie 1 1 Link to comment Share on other sites More sharing options...
CharlieH Posted September 3, 2019 Share Posted September 3, 2019 In my second year with them, they are actually brokers. Never had a claim in the time I have been with them so can't comment on that aspect. I did save a good amount though from previous company when I switched. Link to comment Share on other sites More sharing options...
faraday Posted September 3, 2019 Share Posted September 3, 2019 Yup, they're great, my premium went down by around 40%, & I got a 1k baht discount card, which didn't have any daft T&C's. 1 Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 3, 2019 Author Share Posted September 3, 2019 8 minutes ago, CharlieH said: In my second year with them, they are actually brokers. Never had a claim in the time I have been with them so can't comment on that aspect. I did save a good amount though from previous company when I switched. 5 minutes ago, faraday said: Yup, they're great, my premium went down by around 40%, & I got a 1k baht discount card, which didn't have any daft T&C's. That's awesome.... Thanks guys.. I appreciate the input Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 3, 2019 Author Share Posted September 3, 2019 10 minutes ago, CharlieH said: In my second year with them, they are actually brokers. Never had a claim in the time I have been with them so can't comment on that aspect. I did save a good amount though from previous company when I switched. I'm wondering which company they placed your insurance with.. 1 Link to comment Share on other sites More sharing options...
CharlieH Posted September 3, 2019 Share Posted September 3, 2019 4 minutes ago, Jeffrey346 said: I'm wondering which company they placed your insurance with.. KPI Krungthai 2 Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 3, 2019 Author Share Posted September 3, 2019 Just now, CharlieH said: KPI Krungthai Thank you sir.... Link to comment Share on other sites More sharing options...
NanLaew Posted September 3, 2019 Share Posted September 3, 2019 I switched last January. Painless online signup and easily 50% cheaper than my previous first class insurance provider. I have read on the forums of two separate no-fault claims that were handled as efficiently as any other. Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 3, 2019 Author Share Posted September 3, 2019 Just now, NanLaew said: I switched last January. Painless online signup and easily 50% cheaper than my previous first class insurance provider. I have read on the forums of two separate no-fault claims that were handled as efficiently as any other. Thanks.. I appreciate your input.. Link to comment Share on other sites More sharing options...
transam Posted September 4, 2019 Share Posted September 4, 2019 11 hours ago, Jeffrey346 said: Thanks.. I appreciate your input.. My Vigo had a total loss value way higher than my previous insurers... 1 Link to comment Share on other sites More sharing options...
br12stol Posted September 4, 2019 Share Posted September 4, 2019 We went with Roojai in July this year on a 1 year old Civic Turbo, premium was 3,000 thai baht cheaper than any other quote. In August a Truck ran into the back of us in Loei, claims guy came out next day and authorized repairs at main Honda dealer Service was great can highly recommend 1 Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 4, 2019 Author Share Posted September 4, 2019 9 minutes ago, transam said: My Vigo had a total loss value way higher than my previous insurers... Yes, that's interesting.. They valued my Vigo B150,000 higher than my current company. Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 4, 2019 Author Share Posted September 4, 2019 1 minute ago, br12stol said: We went with Roojai in July this year on a 1 year old Civic Turbo, premium was 3,000 thai baht cheaper than any other quote. In August a Truck ran into the back of us in Loei, claims guy came out next day and authorized repairs at main Honda dealer Service was great can highly recommend Did they send someone to the accident scene? Link to comment Share on other sites More sharing options...
transam Posted September 4, 2019 Share Posted September 4, 2019 2 minutes ago, Jeffrey346 said: Did they send someone to the accident scene? If you read Roojai site you will see all the guarantees. When I did mine I had to use an iPhone app for them to inspect the car, very high tech, so they could see if there was any damage before insuring it..???? 2 Link to comment Share on other sites More sharing options...
br12stol Posted September 4, 2019 Share Posted September 4, 2019 10 minutes ago, Jeffrey346 said: Did they send someone to the accident scene? No driver of truck did not stop so we went to main police station in loei filed accident report, called Roojai when we were there and were given mobile number of Local claims rep, he told us he would come to our house next day. 1 Link to comment Share on other sites More sharing options...
br12stol Posted September 4, 2019 Share Posted September 4, 2019 9 minutes ago, transam said: If you read Roojai site you will see all the guarantees. When I did mine I had to use an iPhone app for them to inspect the car, very high tech, so they could see if there was any damage before insuring it..???? Same they did a video call when we paid and inspected car via an app we downloaded, it was quite thorough too. 1 Link to comment Share on other sites More sharing options...
ChipButty Posted September 4, 2019 Share Posted September 4, 2019 (edited) Their quote for our car was less than half what we pay I think next time we will use them, Im looking to see if we could get a refund from the present company as none of the body shops around here will deal with them bad at paying and I was told they tell the garages to use copy parts Edited September 4, 2019 by ChipButty Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 4, 2019 Author Share Posted September 4, 2019 7 minutes ago, ChipButty said: Their quote for our car was less than half what we pay I think next time we will use them, Im looking to see if we could get a refund from the present company as none of the body shops around here will deal with them bad at paying and I was told they tell the garages to use copy parts The garages won't deal with who? Your current company or Roojai? Link to comment Share on other sites More sharing options...
ChipButty Posted September 4, 2019 Share Posted September 4, 2019 19 minutes ago, Jeffrey346 said: The garages won't deal with who? Your current company or Roojai? Sorry, my current company 1 Link to comment Share on other sites More sharing options...
cornishcarlos Posted September 4, 2019 Share Posted September 4, 2019 Yup, we just insured 2 cars with them. Easy, fast and definitely cheaper by a long way. Loved the app video inspection ???? 1 Link to comment Share on other sites More sharing options...
Popular Post ChipButty Posted September 4, 2019 Popular Post Share Posted September 4, 2019 5 minutes ago, cornishcarlos said: Yup, we just insured 2 cars with them. Easy, fast and definitely cheaper by a long way. Loved the app video inspection ???? Do you think the immigration could get the same guys to do their APP? 3 Link to comment Share on other sites More sharing options...
sfokevin Posted September 4, 2019 Share Posted September 4, 2019 I just switched and saved 40%+... They did an inspection thru their app... Had a couple phone conversation with them too... Their phone reps all spoke English... The app also seems to have an emergency reporting function - This might be useful in an accident situation... 2 Link to comment Share on other sites More sharing options...
sfokevin Posted September 4, 2019 Share Posted September 4, 2019 Btw they give a discount for having a cam in your car and during the app car inspection process they will ask you to see it... 1 Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 4, 2019 Author Share Posted September 4, 2019 1 minute ago, sfokevin said: Btw they give a discount for having a cam in your car and during the app car inspection process they will ask you to see it... Thanks.. good info Link to comment Share on other sites More sharing options...
NanLaew Posted September 4, 2019 Share Posted September 4, 2019 2 hours ago, transam said: If you read Roojai site you will see all the guarantees. When I did mine I had to use an iPhone app for them to inspect the car, very high tech, so they could see if there was any damage before insuring it..???? One of the guys that put me on to roojai said he had to use the app as part of his pre-approval sign up. I did everything online as I had the VIN, pre-existing insurance and NCB details at hand. Never had to use the app. After online application, they called asking for more info which I had already submitted online and told them as much. They apologized and said they'd check then they called back about 45 minutes later, apologizing for the previous call and confirming my coverage was in place; just about the same time as their email confirmation arrived. All very slick IMHO. Also noted that the residual (replacement) value for my 4 year-old sports lorry was also 85k baht higher than the previous insurance (AXA) and two other companies. 1 Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 4, 2019 Author Share Posted September 4, 2019 10 minutes ago, NanLaew said: One of the guys that put me on to roojai said he had to use the app as part of his pre-approval sign up. I did everything online as I had the VIN, pre-existing insurance and NCB details at hand. Never had to use the app. After online application, they called asking for more info which I had already submitted online and told them as much. They apologized and said they'd check then they called back about 45 minutes later, apologizing for the previous call and confirming my coverage was in place; just about the same time as their email confirmation arrived. All very slick IMHO. Also noted that the residual (replacement) value for my 4 year-old sports lorry was also 85k baht higher than the previous insurance (AXA) and two other companies. Thanks for the update.. What is the NCB and where would I find it? Link to comment Share on other sites More sharing options...
ChipButty Posted September 4, 2019 Share Posted September 4, 2019 15 minutes ago, Jeffrey346 said: Thanks for the update.. What is the NCB and where would I find it? No claims bonus would be on your previous policy 1 1 Link to comment Share on other sites More sharing options...
Jeffrey346 Posted September 4, 2019 Author Share Posted September 4, 2019 32 minutes ago, ChipButty said: No claims bonus would be on your previous policy The policy is in Thai. I'll have to have the wife check it. Thanks again for your help.. Link to comment Share on other sites More sharing options...
gunderhill Posted September 4, 2019 Share Posted September 4, 2019 Being as slagging off any company in Thailand is virtually illegal even when true then I doubt you'll hear much at all. How <deleted> is that! Link to comment Share on other sites More sharing options...
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