Popular Post justin case Posted October 22, 2019 Popular Post Share Posted October 22, 2019 I am using the correct OLD browser, so no google chrome extension I try to give in manually -> problem I try to use excel file -> problem error messages in Thai only that you cannot even copy paste when does one just say, F. this S.hit i'm out It worked before, now the import excel scrambles info dates that in an excel file have to be in US form and come out in European dd/mm/yy Am I supposed to give in the birth year in THAI calender year ? even the sample data comes out mismatched 5 Link to comment Share on other sites More sharing options...
justin case Posted October 22, 2019 Author Share Posted October 22, 2019 does anybody use an excel file that is working (sample data) if you have, please share, change your real info but I don't get this <deleted> cannot make it work, manually or via excel Link to comment Share on other sites More sharing options...
VocalNeal Posted October 22, 2019 Share Posted October 22, 2019 Justin, Where are you? We fill in manually. Wife takes it to police station. 1 1 Link to comment Share on other sites More sharing options...
ubonjoe Posted October 22, 2019 Share Posted October 22, 2019 21 minutes ago, justin case said: does anybody use an excel file that is working (sample data) On the login page of the site is below where you login in there is this. Click it to download the latest version. 2 Link to comment Share on other sites More sharing options...
ubonjoe Posted October 22, 2019 Share Posted October 22, 2019 Two off topic inflammatory posts have been removed. Link to comment Share on other sites More sharing options...
The Man Who Sold the World Posted October 22, 2019 Share Posted October 22, 2019 justin I get/got the same error message. Multiple attempts - same "error message". Then - I logged onto our (my wife's account). It showed no entries. I went to the search mode (click on the bottom or second file folder after you log in) and you get a tile with thai characters followed by (Search TM.30). Click on/enter the search mode, This allows you/I/us to search a seven day window. Bracket the search around your filing date, search, and, (in my case) our/my TM30 entry did show up. It was logged into the computer database even though the above mentioned error message continued to appear. I printed a screen shot to use as a "receipt" - eventually I will see how/if the screenshot is accepted as a TM30 receipt. Good luck with your "scavenger hunting". 1 1 Link to comment Share on other sites More sharing options...
Popular Post Colabamumbai Posted October 22, 2019 Popular Post Share Posted October 22, 2019 Wait till 2022, they will have a new app then, so they say. 3 Link to comment Share on other sites More sharing options...
jackdd Posted October 22, 2019 Share Posted October 22, 2019 AFAIK this happens when people use Google translate. Use the website in Thai 2 Link to comment Share on other sites More sharing options...
jrward42 Posted October 22, 2019 Share Posted October 22, 2019 I found the app is pretty easy to use, although setting it up was a pain. There were a couple of issues: -I had to open a new gmail account, set it to use the Thai app store, just to download. If, like me, your app store is based elsewhere (like the UK), it won't let you download. -I applied for a login/password and got nothing for six weeks. So I did the same on the browser and immediately got the login/password (they had automated it by then). THEN a day later got a second login/password. I have been using the first one and it seems to work. OP clearly has login and password, so I would highly recommend the app, it takes about 2 minutes once set up - less if you use the passport scan function. However, I have no idea what I am supposed to show when I next go to CW to do marriage extension. I took screenshots as proof and can always show my details on the app. Good luck. 1 Link to comment Share on other sites More sharing options...
Tayaout Posted October 22, 2019 Share Posted October 22, 2019 We use the android app. Worked on first try and no excel sheet stuff. 2 Link to comment Share on other sites More sharing options...
Popular Post Ebumbu Posted October 22, 2019 Popular Post Share Posted October 22, 2019 I use the Android app. It has never worked and I suspect it never will. Hope springs eternal. 3 Link to comment Share on other sites More sharing options...
philba Posted October 22, 2019 Share Posted October 22, 2019 It works fine on Chrome as long as you switch off translate. I was having the same issue. Switched off translate and it worked perfectly. Hope this helps 2 Link to comment Share on other sites More sharing options...
bradiston Posted October 22, 2019 Share Posted October 22, 2019 You can use Google translate when you're inputting data, but before you press save, switch back to "Show original" using the little translate icon top right. Then press save. It will work, guaranteed. 2 Link to comment Share on other sites More sharing options...
Popular Post Captain 776 Posted October 22, 2019 Popular Post Share Posted October 22, 2019 Soon TM 30 will be abolished.........don’t worry 2 1 Link to comment Share on other sites More sharing options...
Popular Post thrilled Posted October 22, 2019 Popular Post Share Posted October 22, 2019 I’ve been going to Thailand since 1971. I have never attempted to fill one out. If I have problems I will pay the fine. 2 3 1 Link to comment Share on other sites More sharing options...
kevinmartyn Posted October 22, 2019 Share Posted October 22, 2019 It's the "Land Of Smiles" and very normal to stop foreigners coming to Thailand!???????????? 1 Link to comment Share on other sites More sharing options...
Popular Post wwest5829 Posted October 22, 2019 Popular Post Share Posted October 22, 2019 We returned home to Chiang Mai yesterday after a week at the beach. This morning I went to Chiang Mai Immigration as I had read that in Chiang Mai, Immigration was requiring filing a new TM-30 if having stayed out of the province overnight. I was told today that there is a new policy and only if you take a trip out of the country do you need to file a new TM-30. 1 2 Link to comment Share on other sites More sharing options...
Andrew Dwyer Posted October 22, 2019 Share Posted October 22, 2019 I am using the correct OLD browser, so no google chrome extension I try to give in manually -> problem I try to use excel file -> problem error messages in Thai only that you cannot even copy paste when does one just say, F. this S.hit i'm out It worked before, now the import excel scrambles info dates that in an excel file have to be in US form and come out in European dd/mm/yy Am I supposed to give in the birth year in THAI calender year ? even the sample data comes out mismatchedI got the same error message when using Google Chrome, tried Internet Explorer with exactly the same information and it worked ( checked afterwards using the search function ).Try another browser . 1 Link to comment Share on other sites More sharing options...
Max69xl Posted October 22, 2019 Share Posted October 22, 2019 3 hours ago, jrward42 said: I found the app is pretty easy to use, although setting it up was a pain. There were a couple of issues: -I had to open a new gmail account, set it to use the Thai app store, just to download. If, like me, your app store is based elsewhere (like the UK), it won't let you download. -I applied for a login/password and got nothing for six weeks. So I did the same on the browser and immediately got the login/password (they had automated it by then). THEN a day later got a second login/password. I have been using the first one and it seems to work. OP clearly has login and password, so I would highly recommend the app, it takes about 2 minutes once set up - less if you use the passport scan function. However, I have no idea what I am supposed to show when I next go to CW to do marriage extension. I took screenshots as proof and can always show my details on the app. Good luck. If you're outside Thailand you can download the Section38 apk file. Just google 'Section38 apk'. Download version 1.0.20,and install it. 2 Link to comment Share on other sites More sharing options...
Max69xl Posted October 22, 2019 Share Posted October 22, 2019 2 hours ago, Ebumbu said: I use the Android app. It has never worked and I suspect it never will. Hope springs eternal. The Android app works fine for me. No problem what so ever. Version 1.0.20 is the latest. 1 Link to comment Share on other sites More sharing options...
Max69xl Posted October 22, 2019 Share Posted October 22, 2019 16 minutes ago, Andrew Dwyer said: I got the same error message when using Google Chrome, tried Internet Explorer with exactly the same information and it worked ( checked afterwards using the search function ). Try another browser . Or even better, use the Android app version 1.0.20. It works 1 Link to comment Share on other sites More sharing options...
Knocker33 Posted October 22, 2019 Share Posted October 22, 2019 3 hours ago, Ebumbu said: I use the Android app. It has never worked and I suspect it never will. Hope springs eternal. Ditto. Been waiting eight weeks for username/password. Asked at immigration about it. They just shrugged and said app no good no work. I just put it down the place is run by a bunch cretins 1 Link to comment Share on other sites More sharing options...
Max69xl Posted October 22, 2019 Share Posted October 22, 2019 38 minutes ago, Knocker33 said: Ditto. Been waiting eight weeks for username/password. Asked at immigration about it. They just shrugged and said app no good no work. I just put it down the place is run by a bunch cretins I got my email where I verified my email address in 15sec, and my username and password in another 15sec. 1 1 Link to comment Share on other sites More sharing options...
thomago Posted October 22, 2019 Share Posted October 22, 2019 5 hours ago, Captain 776 said: Soon TM 30 will be abolished.........don’t worry I got similar information as "Captain 776" when I went to Patong Immigration in Phuket for my 90-days about 3 weeks ago. I advised the Immigration Officer that I will be travelling to Germany for 1 week in November and asked if I have to file a TM-30 upon my return. His reply: "No need, don't worry, changes are coming up". I asked again and his only reply was: "Don't worry". 1 Link to comment Share on other sites More sharing options...
Tayaout Posted October 23, 2019 Share Posted October 23, 2019 7 hours ago, thomago said: His reply: "No need, don't worry, changes are coming up". I asked again and his only reply was: "Don't worry". It's a good time to start worrying. 1 1 Link to comment Share on other sites More sharing options...
Peter Denis Posted October 23, 2019 Share Posted October 23, 2019 Hi, I PM-ed you my filled-in Excel-file which I import each time after I return from an international trip or a domestic trip when I stayed in a hotel. This works fine for me when I use Internet Explorer as browser. I suggest as a try that you simply change the data in my file to fit your situation. Hope this helps... 1 Link to comment Share on other sites More sharing options...
justin case Posted October 23, 2019 Author Share Posted October 23, 2019 On 10/22/2019 at 2:52 PM, jackdd said: AFAIK this happens when people use Google translate. Use the website in Thai reading problem ? my first line was : I am using the correct OLD browser, so no google chrome extension 1 Link to comment Share on other sites More sharing options...
jackdd Posted October 23, 2019 Share Posted October 23, 2019 2 minutes ago, justin case said: reading problem ? my first line was : I am using the correct OLD browser, so no google chrome extension No extension required, google chrome can translate out of the box: https://support.google.com/chrome/answer/173424?co=GENIE.Platform%3DDesktop&hl=en 1 Link to comment Share on other sites More sharing options...
Max69xl Posted October 23, 2019 Share Posted October 23, 2019 4 hours ago, justin case said: reading problem ? my first line was : I am using the correct OLD browser, so no google chrome extension Google Chrome is no extension,and it works fine. 1 Link to comment Share on other sites More sharing options...
bigginhill Posted October 23, 2019 Share Posted October 23, 2019 On 10/22/2019 at 2:50 PM, Knocker33 said: Ditto. Been waiting eight weeks for username/password. Asked at immigration about it. They just shrugged and said app no good no work. I just put it down the place is run by a bunch cretins Try this go to logon page, chose"register" which takes you to another page where there is the choice of "check status' clicked that. It seems to automaticaly send the password. Good luck 1 Link to comment Share on other sites More sharing options...
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