Isaanbiker Posted March 18, 2020 Author Share Posted March 18, 2020 1 hour ago, Pravda said: No need to hope. They have 48 hours to respond. If they don'y you file a-z claim and you will get a refund. I'd like to thank you once more. Amazon got in touch with me after only an hour and told me to send some details. I've made some photos and they've promised that there's no need to send the items back. I'm waiting for an answer and it looks like Amazon is a great company. If they respond so fast, it only shows that they care for their customers. The seller is a company in China called Tong Tong Trade. I'm certain that Amazon will figure that out. Cheers and thanks!!!!! 1 Link to comment Share on other sites More sharing options...
Isaanbiker Posted March 18, 2020 Author Share Posted March 18, 2020 After Amazon's fast reaction, I have concluded that Amazon is not at fault. It's a great company, and it turned out that it's the seller's fault, a company in China. The 30 day refund time was already over, but they got in touch with me after only two hours and wanted some details, which is understandable. My apologies, it's not Amazon's fault. Just be careful what you order from Amazon's sellers, especially when they're from China! Link to comment Share on other sites More sharing options...
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