Tapster Posted July 16, 2020 Share Posted July 16, 2020 This is bad!! I have the 200/100 service, I think. It's 200 Mbps down, for sure. Link to comment Share on other sites More sharing options...
stevenl Posted July 17, 2020 Share Posted July 17, 2020 Yes, same here. I called them Tuesday evening because of this, they reset something and it was ok again. But on Wednesday evening it was the same again, with also some blackouts. I called, they again reset something, and working ok since. Since about one month or so I feel it has slowly gotten slower. On the upside, they are now answering English language on the helpdesk. Link to comment Share on other sites More sharing options...
pagallim Posted July 17, 2020 Share Posted July 17, 2020 No problem with AIS in Chalong. This just now. Link to comment Share on other sites More sharing options...
Tapster Posted July 17, 2020 Author Share Posted July 17, 2020 @pagallim Show-off! Very impressive figures! The average user in the First World would be extremely jealous. We are very fortunate with the speeds in Thailand. However, AIS in Chalong is to 3BB in Rawai, as apples are to oranges, unfortunately. Thanks for sharing though. Link to comment Share on other sites More sharing options...
Tapster Posted July 17, 2020 Author Share Posted July 17, 2020 @stevenl I'm sorry you're having problems as well. I'll phone the helpline and see what's happening. Cheers!! This is today's poor showing: Link to comment Share on other sites More sharing options...
pagallim Posted July 17, 2020 Share Posted July 17, 2020 1 hour ago, Tapster said: @pagallim Show-off! Very impressive figures! The average user in the First World would be extremely jealous. We are very fortunate with the speeds in Thailand. However, AIS in Chalong is to 3BB in Rawai, as apples are to oranges, unfortunately. Thanks for sharing though. Agreed not particularly relevant in the context of 3BBB, just posted for comparison purposes. Link to comment Share on other sites More sharing options...
LivinginKata Posted July 17, 2020 Share Posted July 17, 2020 I find it's worth a 'complaint' to 3BB from time to time as they throttle speed to save bandwidth. No complaints then continue cut back. Until complaint. 1 Link to comment Share on other sites More sharing options...
zzzzz Posted July 17, 2020 Share Posted July 17, 2020 maybe he has been to Rawai as well Quote Man arrested for stealing more than 90 batteries from mobile network relay boxes PHUKET: Police have arrested a man for stealing more than 90 batteries from 3BB mobile network transmitter boxes in the Kamala area in a spate of thefts dating https://www.thephuketnews.com/man-arrested-for-stealing-more-than-90-batteries-from-mobile-network-relay-boxes-76710.php?fbclid=IwAR33Z2hwA-40GaZb_gd5Pkg31HilRZFOTvG9dpqn7Uo5AX86Giurc0V17Sw 1 Link to comment Share on other sites More sharing options...
merijn Posted July 19, 2020 Share Posted July 19, 2020 No problems in Kathu (3BB) But looks like that incoming traffic to Phuket is struggling ???? 1 Link to comment Share on other sites More sharing options...
madmitch Posted July 20, 2020 Share Posted July 20, 2020 Its worth doing a speedtest from an international server. I sometimes get 200Mb from Surat Thani but single figures from, say Los Angeles. Link to comment Share on other sites More sharing options...
Tapster Posted July 20, 2020 Author Share Posted July 20, 2020 Still not great today, but certainly usable. The very helpful, English-speaking helpline guy has taken my phone number and will keep me updated, he says. I also learned that good old 3BB have upgraded my 200/100 to the new GIGA Fiber 1000/500 service, at no extra charge. That is very good customer service! Let's hope they can now come up with the correct speed.???? Link to comment Share on other sites More sharing options...
Shot Posted July 20, 2020 Share Posted July 20, 2020 My TOT has gone out for half hour, each morning for the past week. Guessing/hoping they are working on improvements? It's my understanding all the companies lease from one or the other. Or, I could be completely wrong. 1 Link to comment Share on other sites More sharing options...
Tapster Posted July 20, 2020 Author Share Posted July 20, 2020 @Shot I'm sure they must share most of the hardware. You couldn't have every ISP installing separate routers, exchanges, etc. Having said that, if 3BB is slow and AIS is fast, on the same hardware, there must be some difference in the configuration of the different ISPs. Clearly, I don't know as much about this as I'd like to! 3BB say that a local technician will check my service tomorrow, so ... fingers crossed! Link to comment Share on other sites More sharing options...
Tapster Posted July 21, 2020 Author Share Posted July 21, 2020 The 3BB men came today and checked everything out. They spoke good English and left me a local phone number to call if I had further problems. That's good service! As often happens, the main issue had sorted itself out before they came!! The wireless speed at my PC (5G, and 10m and two walls away from my router) was back to an acceptable (for my usage) 150/50. The wireless speed at my router was 390/200. The LAN speed, straight from the 3BB fibre router, was over 900 Mbps down. When I had checked the LAN speed yesterday, I used my laptop which I forgot only had a 100 Mbps network card, not Gigabit!! Thus, I got a speed of 97/95. Duh! Stupid me!! My obvious solution is to use wired LAN all the way to my PC, then Gigabit speeds would be mine! Still, the problem that made me originally start this thread, had disappeared on its own, which is good in a way, but quite annoying and confusing, as I don't know what caused it. Link to comment Share on other sites More sharing options...
Tapster Posted July 21, 2020 Author Share Posted July 21, 2020 P.S. I've just ordered 25 metres of Cat 6 network cable, from Lazada. Only 250THB!! Who wouldn't want Gigabyte internet!!! ???? Link to comment Share on other sites More sharing options...
Tapster Posted July 23, 2020 Author Share Posted July 23, 2020 Da - daaa! You can't beat hardwired LAN!! Link to comment Share on other sites More sharing options...
merijn Posted July 23, 2020 Share Posted July 23, 2020 (edited) 10 minutes ago, Tapster said: Da - daaa! You can't beat hardwired LAN!! Viber, Not to bad either ???? It's not international speed but still good. Edited July 23, 2020 by merijn Link to comment Share on other sites More sharing options...
Tapster Posted July 23, 2020 Author Share Posted July 23, 2020 Wow! Impressive upload speed!???? 1 Link to comment Share on other sites More sharing options...
JetsetBkk Posted July 25, 2020 Share Posted July 25, 2020 Dämn! I'm jealous. 1 Link to comment Share on other sites More sharing options...
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