Mung Posted May 24, 2021 Share Posted May 24, 2021 I've been with Kasikorn for 10 years now and have lived outside of Thailand for about 16 months. I regularly use KPLUS to process international transfers, but today I have a message that reads 'Kbank could not provide you the global outward remittance service via K PLUS' Does anybody have an idea why this should be the case and a workaround? Link to comment Share on other sites More sharing options...
Popular Post tonray Posted May 24, 2021 Popular Post Share Posted May 24, 2021 You might try calling them and asking ? 4 1 1 Link to comment Share on other sites More sharing options...
Popular Post Susco Posted May 24, 2021 Popular Post Share Posted May 24, 2021 2 minutes ago, tonray said: You might try calling them and asking ? You mean, this is not the Kbank support forum? 9 Link to comment Share on other sites More sharing options...
Mung Posted May 24, 2021 Author Share Posted May 24, 2021 1 hour ago, tonray said: You might try calling them and asking ? I've tried but their helpline isn't dialling. 1 Link to comment Share on other sites More sharing options...
Popular Post tonray Posted May 24, 2021 Popular Post Share Posted May 24, 2021 4 minutes ago, Mung said: I've tried but their helpline isn't dialling. They are usually pretty good once you get to their English support agents. I'm sure it's not a big problem unless you requested more funds accidently than are available for xfer 3 Link to comment Share on other sites More sharing options...
Popular Post AlfHuy Posted May 24, 2021 Popular Post Share Posted May 24, 2021 Didn't you tell them. Do you know who I am? 4 Link to comment Share on other sites More sharing options...
mvdf Posted May 24, 2021 Share Posted May 24, 2021 Time to unleash the Karen in you. Tell them firmly you want to talk to the manager. Now. 2 Link to comment Share on other sites More sharing options...
Popular Post OneMoreFarang Posted May 24, 2021 Popular Post Share Posted May 24, 2021 I know from the K-Bank online form that they seem to only allow (some?) international transactions at certain times of the day. Like i.e. if you want to transfer to country X make sure the banks in country X and in Thailand are open at that time. I don't know if that also applies to the app. I also have mostly good experience with their help line. 3 Link to comment Share on other sites More sharing options...
impulse Posted May 25, 2021 Share Posted May 25, 2021 (edited) Has your visa status changed since you've been living out of Thailand for 16 months? I could no longer do international transfers at K Bank after I went from extension based on WP to visa exempt. They claim it's a Thai banking law and not a bank policy. Not a huge deal, but would have been handy to know beforehand. And before anyone tells me that's wrong, I don't claim to know the rules. I just know what happened to me. Edited May 25, 2021 by impulse Link to comment Share on other sites More sharing options...
Popular Post thurien Posted May 25, 2021 Popular Post Share Posted May 25, 2021 18 hours ago, tonray said: You might try calling them and asking ? a very unusual suggestion, indeed! 3 Link to comment Share on other sites More sharing options...
Jimbo53 Posted May 25, 2021 Share Posted May 25, 2021 Why not just go to an ATM,and make a withdrawal,probably omly 100bht fee involved. Link to comment Share on other sites More sharing options...
KhaoYai Posted May 25, 2021 Share Posted May 25, 2021 I'm pretty sure I've read somewhere on my online banking that international transfers can only be made during banking hours - maybe that's why? If not and this becomes a regular problem - maybe you could sign up for a transfer service? Other members here will be able to advise but I believe Dee Money is one of the popular ones. As far as I know, the transfer from your Kasikorn account to your Dee Money account is a domestic one and therefore should not be a problem - even outside Kasikorn's normal hours. 1 Link to comment Share on other sites More sharing options...
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