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Is Counter K at IT Square Lak Si strictly requiring appointments?


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Anyone who has been there: Is Counter K at IT Square Lak Si only helping people with appointments?
 
The reason I ask, is when it was at MTT, it was strictly by appt. Then later the appt was optional. Wondering if I can just show up at Lak Si without appt., or will I be turned away?
Edited by audaciousnomad
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