userabcd Posted May 12, 2022 Share Posted May 12, 2022 Sometimes do a speedtest with nperf and ookla, there were no problems, the speed available and the speed on the diagram was smooth for upload and download. Today when started my pc the internet seems a bit sluggish so tried a speed test nperf and ookla websites that the internet speed is available but the diagram shows downloading the packages intermittently in 0.5 to 1 sec blocks both for upload and download. Anybody else having a similar situation on TOT or 3BB? Link to comment Share on other sites More sharing options...
dingdongrb Posted May 12, 2022 Share Posted May 12, 2022 Did you try resetting your router? Maybe try a different target location for the test. Link to comment Share on other sites More sharing options...
userabcd Posted May 12, 2022 Author Share Posted May 12, 2022 (edited) 21 minutes ago, dingdongrb said: Did you try resetting your router? Maybe try a different target location for the test. Thanks, Yes done all that, it is the same. For some reason my androidTV device upload and download speeds are very low and streams are buffering a lot Upload and download speed is 17Mbps DL and 5Mbps UL on a 600/600 connection on the 5Ghz. The speed test on a pc with lan and wifi is normal but the browsing feels sluggish an the speedtests are showing this intermittent upload and download in 0.5 to 1 sec blocks. Strange on my android phone it is all normal. Think I will call TOT and let them investigate. Edited May 12, 2022 by userabcd Link to comment Share on other sites More sharing options...
zackz Posted May 12, 2022 Share Posted May 12, 2022 Downloading "...intermittently...."? Whats are your speed results from Ookla? What is your router and did u connect to 5 GHz, ethernet? I have ToT and just tested to all corners of the globe using ookla on 5GHz wifi, macOS, both latency and speeds are all very good: nothing less than 700Mbps from Thailand to servers located on US west coast (SEA), east coast, Canada, EU (Germany) Ukraine (Kyiv). AU; Perth, Darwin, etc. I find ToT is reliable and provides consistent high speed connections overseas to USA and the other way to the European servers. Maybe u have a bottlekneck in your current network system including your computer, router, settings. All need to be tweeked for max performance. I seldom have a slow connection from Thailand to local servers and international connections, always have great speeds. I am not an IT expert by any means but take network advise from wherever I can get it as needed. 1 Link to comment Share on other sites More sharing options...
The Hammer2021 Posted May 12, 2022 Share Posted May 12, 2022 2 hours ago, userabcd said: Thanks, Yes done all that, it is the same. For some reason my androidTV device upload and download speeds are very low and streams are buffering a lot Upload and download speed is 17Mbps DL and 5Mbps UL on a 600/600 connection on the 5Ghz. The speed test on a pc with lan and wifi is normal but the browsing feels sluggish an the speedtests are showing this intermittent upload and download in 0.5 to 1 sec blocks. Strange on my android phone it is all normal. Think I will call TOT and let them investigate. I think the hardware and software in modern phones is more powerful and efficient than TVs and laptops. I can't really use my smart TV for downloading or streaming but everything go into my Samsung s10 then cast to my TV. Recently Zooming between UK and here we all get better results when using the mobile- better than the laptops 1 Link to comment Share on other sites More sharing options...
userabcd Posted May 12, 2022 Author Share Posted May 12, 2022 (edited) 1 hour ago, zackz said: Downloading "...intermittently...."? Whats are your speed results from Ookla? What is your router and did u connect to 5 GHz, ethernet? I have ToT and just tested to all corners of the globe using ookla on 5GHz wifi, macOS, both latency and speeds are all very good: nothing less than 700Mbps from Thailand to servers located on US west coast (SEA), east coast, Canada, EU (Germany) Ukraine (Kyiv). AU; Perth, Darwin, etc. I find ToT is reliable and provides consistent high speed connections overseas to USA and the other way to the European servers. Maybe u have a bottlekneck in your current network system including your computer, router, settings. All need to be tweeked for max performance. I seldom have a slow connection from Thailand to local servers and international connections, always have great speeds. I am not an IT expert by any means but take network advise from wherever I can get it as needed. Thanks for confirming, TOT has always been reliable for me about 3 years now no problems. The router TOT installed is their Huawei Gigabit GPON Terminal. which works on Gigabit Lan, wifi 5Ghz and 2.4Ghz, I always connect either on Gbit lan or on the 5Ghz. Contacted TOT and they are going to send a tech on Monday to have a look. Edited May 12, 2022 by userabcd Link to comment Share on other sites More sharing options...
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