Bank of Thailand comes out to warn TTB after TTB’s mobile banking application crashes

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By Thanaphum Charoensombatpanich

The Bank of Thailand came out to warn TMB Thanachat bank Plc (TTB) to get its act together ahead of launching new products after its mobile banking application crashed from September 1-3, leaving many of the bank’s clients complaining about the service quality.

 

Sirithida Panomwon Na Ayudhya, assistant governor of Payment Systems Policy & Financial Technology group, came out to say that due to the failure of the mobile banking system of TTB during September 1-3, 2022, customers were not able to use it, or it took a long time to complete the process their transaction.

 

The Bank of Thailand received reports of problems that occurred and aware of the suffering of customers who need to make transactions during such period by ordering TTB to expedite the assistance to the affected customers in a complete and timely manner, TTB has expanded the channel to provide backup services to customers.

 

Full story: https://www.thaienquirer.com/43755/bank-of-thailand-comes-out-to-warn-ttb-after-ttbs-mobile-banking-application-crashes/

 

-- © Copyright Thai Enquirer 2022-09-05

 

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[BritManToo]

Yep, I couldn't pay my pea bill at the weekend using TTB app. Can't use bkb app as their app doesn't recognise pea as a company either. 

 

TTB app worked again Sunday afternoon. 

[Knocker33]

What's new ? Most of the apps here could be designed by a 5year old

[Isaan sailor]

The shoe's on the other foot.  Bank of Thailand has some 'splainin' to do.  Why did Bant climb 25 Satang today, when in Vietnam and in Phillippeans, the USD rose?   Apparently, BoT has orders to control Baht depreciation.