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10 year warranty but have stopped making the parts

seajae
seajae
in General Topics

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On 2/28/2023 at 3:26 PM, Adumbration said:

The dual Samsung LED monitors I am currently staring at are 15 years old and (touch wood) still working as well as day one.  The twin tub I referred to in the post above is still going strong also about the same vintage.  Just last week I replaced the drive belt on the main tub.  It was 32 baht on shopee.  The steel frame around the plastic tub is all be rusted away.  But it is still pluggin on.

I think many of us appreciate the advance in technology. TVs and monitors DPI etc.  Id give those ancient monitors to a Thai who cant afford much and upgrade bro - it's not a badge of honour to have an old piece of kit that is way out of date technical wise.

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  • CharlieH
    CharlieH

    If its under warranty, its their problem not yours, that would be my view and if Samung disagree then tell them to put that inwriting so you can refer it to a lawyer and they (Samsung) can pick up the

  • Banana7
    Banana7

    I recommend contacting Samsung head Office in Thailand. Send a copy of the warranty, a letter explaining the diagnosis by their authorized repair centre  and ask for a remedy. If the remedy is not sat

  • KhunLA
    KhunLA

    In the real world/USA, that would be repaired or replace with a newer, probably better model.   If getting nowhere with the vendor/Samsung, simply have it repaired.   We did recently to one

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