Microsoft Surface laptop - replace battery?

[Chicksaw]

The top panel has separated from the bottom of my MS Surface laptop. Pic:

 

Diagnosis by 2 local techies: Battery has blown up and caused the glue to fail. Need to replace battery and glue panels together. Make sense? If so, please recommend a place in Fortune Town to go to. Thanks.

[OneMoreFarang]

Yes, it makes sense that the battery is the problem. Now good luck with someone who will replace it for you.

Some time ago I searched on YouTube for such a procedure. As far as I remember it's possible, but not exactly simple. 

[Chicksaw]

4 minutes ago, OneMoreFarang said:

As far as I remember it's possible, but not exactly simple. 

I have no intention to try myself. That's why asking for a shop to go to.

[ravip]

6 minutes ago, Chicksaw said:

I have no intention to try myself. That's why asking for a shop to go to.

How about this place?

https://allservicecenters.com/Microsoft/Microsoft-Bangkok-Service-Center-Customer-Care-Number-_07811.html

[OneMoreFarang]

1 hour ago, Chicksaw said:

I have no intention to try myself. That's why asking for a shop to go to.

Understood. But it gives you an idea how easy or difficult it is to do that, probably different depending on the exact model. 

[dayo202]

I had a new battery supplied and fitted, cost was 2500฿.  The new battery was original HP and not a copy 

[digbeth]

If it's under warranty contact Microsoft and they'll send over courier to pick it up and send a refurbished replacement

 

The guy that specialize in Surface repair is not in Fortune town, up the road in Asok

search for True IT

 

[HampiK]

I had exactly the same problem. As the Laptop was still under warranty, Microsoft shipped a new one to my Thai address. I still have the old one with the broken battery. Everything was free of charge.

 

I needed a few phone calls and some email conversation with Microsoft, including pictures of the damaged laptop. But I was very surprised how easy and smooth everything went on.

[NanLaew]

12 minutes ago, HampiK said:

I had exactly the same problem. As the Laptop was still under warranty, Microsoft shipped a new one to my Thai address. I still have the old one with the broken battery. Everything was free of charge.

 

I needed a few phone calls and some email conversation with Microsoft, including pictures of the damaged laptop. But I was very surprised how easy and smooth everything went on.

This almost mirrors the experience of my friend who bought his Surface in the US but it was OUT of warranty here when the battery fattened. They still replaced it with a new Surface, shipped to Thailand and were not interested in the old one. This new replacement Surface, while still under warranty, grew a fat battery as well and again, they shipped a new one here to replace it.