jvs Posted August 28, 2023 Share Posted August 28, 2023 We have bought almost twenty solar UFO lights over the last two years or so. All bought from the same company and all working fine except for the last one. It just does not work so we phoned the company and they just told us "tough luck",no warranty whatsoever. So we need to get it fixed,it is brand new and has never worked at all. Is there any one who knows where we can take it or send it to have it fixed? I tried to have a look at it but it is not so easy to take apart.Suggestions please? 1 Link to comment Share on other sites More sharing options...
jvs Posted August 28, 2023 Author Share Posted August 28, 2023 I know it is Monday but why are you confused? 1 Link to comment Share on other sites More sharing options...
Crossy Posted August 28, 2023 Share Posted August 28, 2023 Many of these lights are sealed for life, when they fail it's time for the landfill ???? 1 Link to comment Share on other sites More sharing options...
Daffy D Posted August 28, 2023 Share Posted August 28, 2023 Lots of "How To" on YouTube:- Repair Solar Light If it's never worked, probably a loose wire, just need to get inside an have a look. Link to comment Share on other sites More sharing options...
jvs Posted August 28, 2023 Author Share Posted August 28, 2023 21 minutes ago, Daffy D said: Lots of "How To" on YouTube:- Repair Solar Light If it's never worked, probably a loose wire, just need to get inside an have a look. Yes but like Crossy said,the only way to get inside is with tools of mass distruction! I have been tinkering with it and some plastic has already broken,time for a hammer i guess.I did find a lose wire but no way to get at it or find out where it belongs. Link to comment Share on other sites More sharing options...
Crossy Posted August 28, 2023 Share Posted August 28, 2023 If you have a hot-air gun you may be able to loosen things, but a hair-dryer won't be hot enough ???? 2 Link to comment Share on other sites More sharing options...
Popular Post jvs Posted August 28, 2023 Author Popular Post Share Posted August 28, 2023 Got it all apart,connected the lose wire with the panel and it lit right up! Broke some parts taking it apart but i guess we now have all spare parts for when the others decide to stop working. It had a row of screws but removing those did not help any. They used glue to make sure it can not be fixed! Reason for not working?One wire was too short so they decided to not connect that and the customer be dammed. Oh well,still a nice day and i learned something again. 3 2 Link to comment Share on other sites More sharing options...
Daffy D Posted August 28, 2023 Share Posted August 28, 2023 Glad you got it sorted, sort of As you say learned something AND got spares I've had worse days 1 1 Link to comment Share on other sites More sharing options...
Rotweiler Posted August 28, 2023 Share Posted August 28, 2023 No, they use glue to seal it (protect from moisture). Three years ago we purchased 12 for use as wall lights (plus an extra 4 - "just in case"). So far, (knock on wood...) 1 failure. But.... the vendor told us if there is a problem after warranty (one year), hair dryer and check for damaged wire AND replace the 18650). The batteries are actually very cheap. 1 Link to comment Share on other sites More sharing options...
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