Photo recognition for the banks

[briley]

Has anyone with a beard managed to register for online banking when photo recognition is required?

 

With KrungThai I get nothing but "Can't see your chin" and "Can't see your mouth". I assume the problem is the beard. Since KTB do not have a website to do banking and I can not get their app to work I plan on closing the account.

 

Except that will take too long in the bank so I'll just run the account down to B10 and they can close it for me.

[KhunBENQ]

Good reminder. Haven't shaved for two days 😊

(I go as no beard)

 

Seriously: visit the branch and ask about an exemption.

SCB led me through a procedure to confirm that no limit applies on my own risk.

Until now I have not got a notice from Kasikorn about facial recognition.

Only with Bangkok Bank it works after they reworked the procedure.

[briley]

Thanks KhunBENQ -

 

With KrungThai I can not register for online banking with the mobile app - and they have closed their web based internet banking.

 

Bankgok bank says turn off WiFi, but using mobile data they can not recognize my phone number. Probably because I use an eSIM that does not have a phone number and goes via HongKong or else I use my UK data. I don't have data in Thailand as I never need it, except (it seems) for BKK bank app. At least their web based banking still works.