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TrueMove-H Mobile Phone SIM - Pay As You Go - Annoying - Is This Normal?


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I've had this True SIM card for several years now but the last year or so its started texting me every month saying your Phone number is about to expire..Top up to avoid SIM suspension. Theres a code *934*30# I type and then it extends another 30 days for 3Baht... I'm sure this never happened before.  I know in the UK you can leave a PayAsYouGo SIM untouched for 6months-1 year before they cut you off

 

I used to top up often but I just don't need money on there as I use my WIFI all the time, but I do need the SIM number to receive OTP codes for my bank which is what annoys me is I have to remember/fiddle about looking at text messages every 30 days to make sure they don't cut it off.  I'm sure it wasn't like this before, this only started happening the last year or so....

 

**I have to Clarify, I leave money on the balance 150 baht etc but it still texts me, its like they are just nagging you to try and get you use their packages

 

Screenshot_25670611_095324.thumb.jpg.a50a29172054ae655a8664c4a6d44513.jpgScreenshot_25670611_095409.thumb.jpg.3e198fc5fbb8e2a524367f8e9665759d.jpg

Edited by SteveJames
important point
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22 hours ago, SteveJames said:

I've had this True SIM card for several years now but the last year or so its started texting me every month saying your Phone number is about to expire..Top up to avoid SIM suspension. Theres a code *934*30# I type and then it extends another 30 days for 3Baht... I'm sure this never happened before.  I know in the UK you can leave a PayAsYouGo SIM untouched for 6months-1 year before they cut you off

 

I used to top up often but I just don't need money on there as I use my WIFI all the time, but I do need the SIM number to receive OTP codes for my bank which is what annoys me is I have to remember/fiddle about looking at text messages every 30 days to make sure they don't cut it off.  I'm sure it wasn't like this before, this only started happening the last year or so....

 

**I have to Clarify, I leave money on the balance 150 baht etc but it still texts me, its like they are just nagging you to try and get you use their packages

 

Screenshot_25670611_095324.thumb.jpg.a50a29172054ae655a8664c4a6d44513.jpgScreenshot_25670611_095409.thumb.jpg.3e198fc5fbb8e2a524367f8e9665759d.jpg

 

Yes, it's normal. The system for Prepaid SIM is that you can have up to 365 days of validity at any one time. You can extend it as the validity reduces. For example if eleven months left, you can use that number sequence to extend it back to a year for 3 baht.

Your issue is that you have allowed it to run down to just a few days and so have to keep applying it every month.

The advice to extend to the full year is good, but be aware that there is not a *934*360# option. It's seems someone just made that one up.

*934*180# for 15 baht *934*90# for 9 baht or *934*30# for 3 baht are the options available.

 

Alternatively, if you have TRUE Points, 30 of them can be exchanged for 365 days of SIM validity. 10 point for 120 days or 3 points for 30days.

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3 hours ago, NowNow said:

 

Yes, it's normal. The system for Prepaid SIM is that you can have up to 365 days of validity at any one time. You can extend it as the validity reduces. For example if eleven months left, you can use that number sequence to extend it back to a year for 3 baht.

Your issue is that you have allowed it to run down to just a few days and so have to keep applying it every month.

The advice to extend to the full year is good, but be aware that there is not a *934*360# option. It's seems someone just made that one up.

*934*180# for 15 baht *934*90# for 9 baht or *934*30# for 3 baht are the options available.

 

Alternatively, if you have TRUE Points, 30 of them can be exchanged for 365 days of SIM validity. 10 point for 120 days or 3 points for 30days.

Thanks for this information, I think I have True Points, I will look into that

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On 6/13/2024 at 8:50 AM, SteveJames said:

Thanks for this information, I think I have True Points, I will look into that

 

3 points 30 days *878*808118# Call
10 points 120 days *878*808119# Call
30 points 365 days *878*808120# Call
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