Problem With External Hard Drive.

[NoshowJones]

I have had a Toshiba external hard drive and used it with no problems for many years. Now when I try to use it a notice comes up and says Windows does not recognise it.

Does this mean I should now just throw it away, or is there any way I can get it working normally again?

[Dario]

I had the same problem with a WD Elements 2TB external HD. I bought a new connecting cable at Shopee and my HD works again.

[IC2000]

Pull all the data off. Reformat on machine you will use together. Reload.

[novacova]

If a new cable doesn’t work then try using an application such as recova to read the drive

[IC2000]

I doubt my solution will work. I misread the problem as you cannot get to the data. Can you locate the computer it was originally attached to? Do you have access to another computer with lower # OS?

 

Have you tried to run scan disk?

 

Recova never really works.

 

Can you access at command prompt?