Nationwide UK warning

[Baht Simpson]

A couple of hours ago I had a call purportedly from Nationwide UK asking if I received their letter about closing my account. Immediate red flag.

 

Apparently unless they receive a copy of my passport by early June for KYC checks they will have to close it. Hmmm

 

To verify it's me I will have to answer some security questions. Even bigger red flag.  Nope, no way. Lol

 

They he asked me to call a U.K. number to speak to the correct department and give them details. As he was talking I checked the number online and others had reported a scam on that number. Apparently a fake letter is sent out with a QR code to use. Lol

 

Anyway, he wasn't getting anything out of me, so I proceeded to rant on about the banks to rack up his phone bill. When I stated that you can't be too careful these days as there are so many scammers out there he seemed anxious to get off the phone.  🙂 

 

I'll wait and see if I get letter and probably send Nationwide a message to clarify. 

 

Just a head's up.

 

 

 

 

[scubascuba3]

Yeah just contact Nationwide independently, don't use links or phone numbers provided. 

 

I rarely answer the phone, check the number after the call

[Baht Simpson]

**Update**

 

So it turns out that this is not scam as I first thought. 

 

Accessing my secure online Nationwide account there's a pdf in the documents section bizarrely named idv-bridge which shows a letter sent me at the beginning of May. The letter states that if I don't comply with their ID requirements my account may be blocked or closed. 

 

They give a link to a company called Mitek who handle online id's. They seem to be legit. You have to have your face and your passport photo verified as matching. 

 

You might want to check it out if you have a Nationwide account as they're not giving much time to confirm before they act.